Chris Ray
Okeechobee,FL
Summary
Dynamic retail professional with a proven track record at Lowe’s, excelling in workload management and merchandise presentation. Recognized for enhancing operational efficiency and fostering team collaboration, leading to improved customer satisfaction. Skilled in stock replenishment and committed to driving results through innovative merchandising strategies and effective staff training.
Overview
8
8
years of professional experience
Work History
MET Supervisor
Home Depot
Okeechobee, FL
01.2026 - Current
- Supervised daily operations of merchandise execution team, ensuring compliance with company standards.
- Trained and mentored staff on effective merchandising strategies and inventory management practices.
- Developed and implemented process improvements to enhance efficiency in product displays and stock organization.
- Collaborated with cross-functional teams to optimize inventory flow and reduce operational discrepancies.
Assistant Manager
Lowes Home Improvement Warehouse
Jasper, TX
10.2022 - 04.2025
- Assisted with daily store operations to boost customer satisfaction and support efficient workflow.
- Helped manage inventory processes to align stock levels with demand and reduce discrepancies.
- Guided new associates on company policies, safety protocols, and customer service standards to enhance team performance.
- Supported the implementation of merchandising strategies that improved product visibility and organized the sales floor.
- Worked alongside department heads to improve operational efficiencies and enhance overall store performance metrics.
- Contributed to maintaining a clean, safe, and organized store environment to elevate the customer experience.
Department Manager
Lowes Home Improvment
Lufkin, TX
11.2019 - 10.2022
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Fostered culture of continuous improvement, leading to notable enhancements in staff performance and morale.
Sales Associate
Lowes Home Improvment
Lufkin, TX
09.2018 - 11.2019
- Assisted customers with product selection, ensuring satisfaction and fostering repeat business.
- Maintained knowledge of current promotions, products, and services to enhance customer experience.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Collaborated with team members to maintain store presentation and organization standards.
Education
Fuels Specialists - Fuels Specialist
USAF
San Antonio, TX1991
High School Diploma -
Central High School
Lufkin, TX05.1986
Skills
Workload management
Merchandise presentation
Retail display setup
Maintaining stock levels
Stock replenishment
Timeline
MET Supervisor
Home Depot
01.2026 - Current
Assistant Manager
Lowes Home Improvement Warehouse
10.2022 - 04.2025
Department Manager
Lowes Home Improvment
11.2019 - 10.2022
Sales Associate
Lowes Home Improvment
09.2018 - 11.2019
Fuels Specialists - Fuels Specialist
USAF
High School Diploma -
Central High School