Summary
Overview
Work History
Skills
Military Service
Volunteering
Timeline
Generic

Chris Reese

Austin,TX

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Adept at overcoming challenges and streamlining operations, transforming deficient operations into successful enterprises.

Overview

11
11
years of professional experience

Work History

Kitchen Manager/Bartender

Workhorse Bar
01.2024 - Current
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.

Logistics Manager

Nordstrom
10.2019 - 12.2023
  • Oversaw the coordination of the loading, unloading, movement, and sorting of supplies and inventory to optimize
    delivery operations and achieve on-time deliveries.
    • Performed data-driven forecasting to drive a reduction in stockouts and overstock situations, improving operational
    efficiency.
    • Administered inventory control and management, including streamlining and optimizing inventory levels and establishing
    a high stock availability rate for customer orders.
    • Spearheaded the development and execution of people management initiatives through employment of expertise in
    resource planning and career development, enhancing team productivity

Catering Events Lead Bartender

Glendale Country Club
02.2017 - 09.2019
  • Managed inventory and restocked supplies, ensuring smooth operation during busy events, consisting of at least 1 wedding and multiple work gatherings per month.
  • Communicated effectively with fellow team members regarding scheduling changes or updates during fast-paced events.
  • Assisted in the setup and breakdown of bar stations, facilitating efficient transitions between different functions.
  • Demonstrated flexibility in adapting to last-minute changes or requests from clients without compromising service quality.

Customer Service Associate

Amazon Remote
04.2013 - 02.2017
  • Maximized customer satisfaction by administering and resolving issues while providing comprehensive product and
    service information, achieving a 35% increase in customer satisfaction.
    • Carried out the creation, updating, and maintenance of documentation on customer interactions to track and resolve
    issues.
    • Ensured the consistent and continuous meeting of customer call guidelines for service levels, handle time, and
    productivity.
    • Obtained and maintained a thorough and up-to-date knowledge of internal policies, procedures, and services to address
    customer issues

Skills

  • Multitasking and Organization
  • Relationship Building
  • Product Sales
  • Food Safety
  • Inventory Management
  • Staff Training and Development

Military Service

  • US Army March 2009-April 2016
  • 4 Years Active Duty, 3 years in the Army Reserves
  • Air Defense Artillery

Volunteering

  • Community Manager-Austin Macro House
  • Chess Tutor-After School Program
  • Drug Recovery Sponsor

Timeline

Kitchen Manager/Bartender

Workhorse Bar
01.2024 - Current

Logistics Manager

Nordstrom
10.2019 - 12.2023

Catering Events Lead Bartender

Glendale Country Club
02.2017 - 09.2019

Customer Service Associate

Amazon Remote
04.2013 - 02.2017

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Chris Reese