Summary
Overview
Work History
Education
Skills
Timeline
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Chris Rouse

Summary

Driven Merchandising Manager with 15 years of experience in maximizing product sales and overseeing merchandise trends. Effective in overseeing day-to-day sales and inventory stock levels to determine purchasing needs. Expert in merchandise planning based on prior sales and trends to provide well-rounded selection of products sought by customers.

Overview

26
26
years of professional experience

Work History

Sr. Merchandising Manager

AgoNow, LLC
01.2017 - Current
  • Managed AgoNow's Industrial, Safety and MRO supplier portfolio with revenues exceeding $17M annually consisting of 100+ Suppliers.
  • Developed a process to induct 100,000+ SKUs worth $10M+ of inventory into the company's ERP (NetSuite).
  • Collaborated with Supplier's to implement marketing programs to grow double digit year over year.
  • Negotiated yearly supplier programs resulting in additional revenue exceeding $200K+ annually.
  • Streamlined inventory management processes for accurate stock levels and minimize surplus.
  • Developed and implemented category hierarchy for 100,000+ SKUs to support website along with rich content.
  • Implement and Managed pricing strategy to the industrial channel.
  • · Assisted the team in creating API connections with Dell Boomi and Zentail the company's commerce management platform to syndicate items to multiple marketplaces improving company efficiency and reducing costs.

Merchandising Manager

ORS Nasco
01.2009 - 01.2017
  • Managed ORS Nasco's Industrial product portfolio with revenues exceeding $150M annually and 40% of the total business.
  • Responsible for managing 40 supplier relationships that generated $1M in cost savings by negotiating pricing, rebates and co-op funds.
  • Assisted the company in establishing and executing two major initiatives. PLSR (Packaging, Labeling and Shipping Requirements). The program was intended to streamline the flow of goods to reduce handling costs, damaged products, and employee injuries. ICP (Inbound Consolidation Program). Negotiated freight rates with the vendor community. Potential cost savings of $1.8M.
  • Responsible for streamlining and executing the marketing selection process for the Merchandising department. This process accounted for $10M in revenue for the business.

Content Development Specialist

ORS Nasco
10.2003 - 09.2008
  • Developed category hierarchy for 200,000 SKUs for MDME catalog software which was also implemented for website.
  • Conducted regular competitor analysis to identify opportunities for differentiation and innovation in content creation.
  • Worked directly with 200+ suppliers to obtain grade a rich content to upload into catalog and website.
  • Developed marketing procedures for quarterly and monthly promotions that drove 30% of the company revenue.

Customer Service Representative

ORS Nasco
03.2000 - 11.2002
  • Processed customer service orders promptly to increase customer satisfaction.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Warehouse Assistant

Oklahome Rig & Supply
05.1998 - 12.1999
  • Managed small packing line to efficiently service customer orders.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.
  • Product picker to effectively pull product for orders that fall in company guidelines and expectations.

Education

High School Diploma -

Oktaha High School
Oktaha, OK
05.1998

Skills

  • Inventory management
  • Merchandise financial planning
  • Product and pricing knowledge
  • Efficient in Excel and Word
  • Content Management
  • Program negotiating
  • Merchandising operations

Timeline

Sr. Merchandising Manager

AgoNow, LLC
01.2017 - Current

Merchandising Manager

ORS Nasco
01.2009 - 01.2017

Content Development Specialist

ORS Nasco
10.2003 - 09.2008

Customer Service Representative

ORS Nasco
03.2000 - 11.2002

Warehouse Assistant

Oklahome Rig & Supply
05.1998 - 12.1999

High School Diploma -

Oktaha High School

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Chris Rouse