Chris Salgado

• Facilitated seamless interactions between customers, insurance representatives, and shop personnel during the claims process.
• Sustained scorecard levels exceeding 800.
• Managed ALL the DRP and non DRP accounts ( State Farm, Farmers , AAA, USAA, Progressive, Wawanesa , Geico.)
• Consistently generated sales between 250k and 320k each month.
• Facilitated parts ordering concurrent with production operations.

• Oversaw key DRP accounts such as Mercury, AAA, USAA, Allstate, and Farmers.

• Maintained consistent sales performance between 270k and 290k

• Oversaw DRP accounts alongside service and RV department estimates.

• Directed shop production, organizing team meetings at the start and end of the day.

• Streamlined hiring process / overseeing payroll and recruitment activities.

• Managed shops DRP accounts including ( Geico, State Farm , Allstate, AAA, Mercury.
• Consistent 100% CSI while maintaining a high overall GP.
• Led our market in sales and overall metrics.

• Oversaw DRP accounts for Mercury, AAA, Allstate.
• Coordinated daily and release production meetings for the shop.
• Sustained high gross profit with sales over 270k each month.

• Served as sole estimator for non-DRP shop.
• Oversaw assessment process for transportation claims from dealers.
• Maintained exceptional GP alongside outstanding CSI scores.

• Handled all shops DRP accounts ( Allstate , AAA, Mercury , Farmers , USAA.)
• Maintained excellent CSI and GP
• Conducted morning production meetings with full team.