Matt Muncie
Auto Collision General Manager
5657 Pine Hill Dr Noblesville,IN
Summary
To obtain a full-time remote work position in the collision or insurance industry offering estimate writing and reviewing skills
Overview
7
7
years of professional experience
Work History
General Manager
Caliber Collision
2 2024 - Current
- Improved overall cycle time by two days
- Improved shop EBITDA to 16.9%
- Maintained CSEP and improved customer service scores.
Production Manager
Caliber Collision
03.2022 - 02.2024
- Completed estimates on disassembled vehicles in accordance to industry standards and DRP guidelines
- Coached internal estimators on proper estimating techniques
- Helped improve monthly revenue by $90k by implementing efficient processes.
Estimator
Caliber Collision
12.2017 - 03.2022
- Provided exceptional service to customers and insurance partners
- Wrote initial estimates in accordance to industry standards
- Completed thorough QC process on finished vehicles to ensure proper repairs.
Education
Associates of Applied Science in Architectural Drafting -
Lincoln Technical Institute
Indianapolis, INSkills
Proficient in CCC1
Timeline
Production Manager
Caliber Collision
03.2022 - 02.2024
Estimator
Caliber Collision
12.2017 - 03.2022
General Manager
Caliber Collision
2 2024 - Current
Associates of Applied Science in Architectural Drafting -
Lincoln Technical Institute