Chris Shelden
Springfield,MO
Summary
Hardworking Account Manager with 12 years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
12
12
years of professional experience
Work History
Account Manager
Springfield ReManufacturing Corp.
Springfield, MO
03.2023 - Current
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Created comprehensive reports on account performance and presented them to senior management.
- Negotiated contracts with clients to maximize profitability.
- Analyzed client data and identified opportunities for growth.
- Developed strategies to increase revenue from existing accounts.
- Monitored industry trends and made recommendations for changes in strategy accordingly.
- Prepared monthly financial statements for each account.
- Participated in brainstorming sessions to develop new ideas for business development initiatives.
- Built and maintained productive relationships with customers and internal partners.
- Acted as main point of contact in matters relating to client concerns and needs.
- Identified customer needs by asking questions and advising on best solutions.
Account Manager
The Great Game of Business
Springfield, MO
02.2018 - 02.2023
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Created comprehensive reports on account performance and presented them to senior management.
- Negotiated contracts with clients to maximize profitability.
- Managed multiple accounts simultaneously while meeting deadlines.
- Developed strategies to increase revenue from existing accounts.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Maintained accurate records of all customer interactions in the CRM system.
- Prepared monthly financial statements for each account.
- Attended trade shows and conferences as a representative of the company.
- Participated in brainstorming sessions to develop new ideas for business development initiatives.
- Pitched to new clients by leveraging client base and targeting strategic partnerships.
- Collaborated directly with marketing team to refocus client outreach, increasing qualified inbound account leads.
- Communicated progress of monthly and quarterly initiatives to internal and external stakeholders.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Business Development Manager
Key Impact Sales & Systems
Springfield, MO
09.2011 - 01.2018
- Identified potential clients, built relationships, and negotiated contracts.
- Created presentations to attract new business opportunities.
- Attended tradeshows and conferences to network with potential clients.
- Collaborated with marketing team members to design promotional materials.
- Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
- Developed strategic partnerships with vendors and suppliers to ensure cost efficiency.
- Established new customer accounts using negotiation and sales closing abilities.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Education
Bachelor of Science - Commnunications
University of Central Missouri
Warrensburg, MO05.2010
Skills
- Strategic Planning
- Revenue Generation
- Business Development
- Goal Setting
- Relationship Building
- Sales Forecasting
- Account Oversight
- Sales
Timeline
Account Manager
Springfield ReManufacturing Corp.
03.2023 - Current
Account Manager
The Great Game of Business
02.2018 - 02.2023
Business Development Manager
Key Impact Sales & Systems
09.2011 - 01.2018
Bachelor of Science - Commnunications
University of Central Missouri
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