Chris Shurr
Brooklyn,NY
Summary
I'm a detail-oriented, organized and meticulous employee. I work at fast pace to meet tight deadlines. I am an enthusiastic team player ready to contribute to the growth and success of homeless youth.
Overview
8
8
years of professional experience
Work History
Youth Counselor
Ali Forney Center
09.2023 - Current
- Monitored youth behavior and offered guidance and support for positive change.
- Supervised youth in engaging environment to promote security and safety.
- Regularly de-escalated high conflict situations.
- Held youth accountable per organizational guidelines, while creating opportunities for personal growth among residents..
- Documented detailed case notes efficiently, maintaining confidentiality while adhering to reporting protocols set forth by the organization.
Driver
Uber
10.2022 - 08.2024
- Professionally communicated with passengers and ensured safe and prompt ride to their destination.
- Regularly inspected interior and exterior of the vehicle to maintain a high standard of cleanliness.
- Handled tense situations with customers with a focus on de-escalation and safety.
Server
AYS
04.2022 - 09.2022
- Cultivated warm relationships with regular customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Barback
Redford's Bar And Grill
01.2017 - 05.2018
- Restocked ice, condiments and snacks.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Replaced empty kegs and soda syrups.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
Completion Certified - Coding
Columbia Engineering Coding Bootcamp
New York, NY12.2022
Bachelor of Arts - Creative Writing
University of Denver
Denver06.2018
Skills
- Customer Service
- Schedule Management
- Safety Standards
- Adept at Conflict Resolution
- Emotional Intelligence
- Organization
Timeline
Youth Counselor
Ali Forney Center
09.2023 - Current
Driver
Uber
10.2022 - 08.2024
Server
AYS
04.2022 - 09.2022
Barback
Redford's Bar And Grill
01.2017 - 05.2018
Completion Certified - Coding
Columbia Engineering Coding Bootcamp
Bachelor of Arts - Creative Writing
University of Denver
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