Chris Simard

While not officially being a membership employee my entire time with Costco I have been assisting with membership sales since the preopen of warehouse 1657 and have demonstrated my expertise on the membership and returns systems and am currently a Membership clerk.

• Maintained high-quality service standards by addressing customer concerns promptly and professionally.
• Increased customer satisfaction by implementing efficient tire installation procedures and maintaining a clean work environment.
• Implemented preventative maintenance programs to minimize downtime of equipment, ensuring continuous workflow in the shop.
• Collaborated with other supervisors to develop best practices for optimal shop performance.
• Maintained accurate records of all transactions, ensuring proper documentation for accounting purposes.
• Optimized workflow processes, delegating tasks effectively according to each employee''s skill set and expertise level.

• Greeted Members entering store and responded promptly to Member needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions at a high speed while minimizing door audits.

Operated the returns system and assisted with customer needs while also helping schedule breaks for front end associates.