Chris Smallwood
Grand Prairie,TX
Summary
Training and Process Lead at Ace Hardware, recognized for enhancing team performance through effective leadership and collaboration. Expert in process optimization and quality assurance, with strong problem-solving abilities and a customer-focused approach. Mentored junior staff, fostering professional growth while ensuring high standards in material handling and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Training and Process Lead
Ace Hardware
07.2023 - 05.2025
- Collaborated with other departments to address any interdepartmental challenges or discrepancies in a timely manner.
- Managed teams effectively, fostering an environment of open communication and collaboration for better overall performance.
- Evaluated process performance metrics, identifying areas requiring improvement or optimization for increased efficiency.
- Conducted regular inspections to maintain high standards of quality assurance.
- Mentored junior team members, providing guidance on best practices and contributing to their professional development.
Receiving Associate
Ace Hardware
05.2022 - 07.2023
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
Material Handler
Frito-Lay
03.2021 - 05.2022
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Education
High School Diploma - General Studies
James Madison High School
Dallas, TX05.2002
Skills
- Leadership trained
- Customer focus
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking Abilities
- Active listening
- Material handling
Certification
Raymond Powered Industrial Truck Trainer Certification
Timeline
Training and Process Lead
Ace Hardware
07.2023 - 05.2025
Receiving Associate
Ace Hardware
05.2022 - 07.2023
Material Handler
Frito-Lay
03.2021 - 05.2022
High School Diploma - General Studies
James Madison High School
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