Chris Smith
Rex,GA
Summary
Visionary leader dedicated to maximizing bottom-line results and delivering product and service excellence. Passionate about driving business growth through strategic planning and innovative solutions. Proven track record of leading cross-functional teams to achieve organizational goals. Committed to fostering a culture of collaboration, accountability, and continuous improvement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Associate
Cube 57 Boutique
- Spearheaded optimal customer service by assisting clients in determining their shopping needs, including facilitating suggestive sales techniques by encouraging customers to sign up for rewards card programs and other promotions.
- Collaborated with management teams to coordinate and manage daily store operations.
- Minimized theft and vandalism by partnering with security teams to remain vigilant on-duty.
Bartender
592 Lounge
Lithonia, GA
03.2025 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Sales Associate
Ashley Furniture HomeStore
01.2017 - Current
- Maximized bottom-line performance by proactively assessing customers’ needs to promote superior products and services that align with their goals. Demonstrated strong communication skills to build loyal customer relationships.
- Consistently exceeded sales expectations within a highly competitive market.
- Won “Top Gun Award” for “Elite Sales Performance” in the Atlanta Region (4x in 2017; 1x in 2018).
- Expertly led prospecting and marketing to grow business and produce stellar furniture sales event results.
- Million Dollar writer versus counting
Sales Associate | Trainer
Havertys Furniture
01.2019 - 01.2020
- Strategically steered high-volume sales within this well-established Atlanta-based U.S. furniture retailer, including providing customers with at-home consultative design assistance with innovative 2D and 3D room planning initiatives.
- Capitalized on the opportunity to drive results-focused professional sales training / development among a diverse team of associates, including comprehensively ensuring all employees complied with companywide standards and guidelines.
- Continually met and / or exceeded established sales goals.
- Developed highly skilled sales associates via training excellence.
- Collaborated with clients to develop a functional, stylish solution for space.
Sales Manager
Cube 57 Boutique
01.2014 - 01.2020
- Leveraged broad scope of industry knowledge toward directing sales and store operations, including recruiting, training, mentoring, and managing a top-performing team of associates to exceeding all company goals and objectives.
- Contributed sharp analytical abilities toward accurately opening and closing store cash drawers.
- Cost-effectively managed a high-value inventory in alignment with companywide sales and promotions.
Customer Service Representative
Ashley Furniture HomeStore
01.2015 - 01.2017
- Played a vital role in delivering excellence in customer service within a fast-paced furniture salesroom, including supporting customers with merchandise purchased, as well as tracking availability of items procured and handling returns.
- Accurately processed all cash transactions, credit card transactions, and financing.
- Promptly responded to and resolved customer issues to achieve mutually beneficial results.
Server
Shiftgig
Atlanta, GA
08.2014 - 06.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate’s Degree - Mortuary Science
Gupton Jones College
08.2015
Skills
- High-Volume Sales
- Sales
- Operations Management
- New Business Development
- Top-Tier Sales Team Building
- Leadership
- Strategic Analysis
- Planning
- Trends Tracking
- Customer Service
- Consultative Sales
- Prospecting
- Marketing
- Closing Techniques
- Negotiations
Certification
Barney Fletcher Schools – Real Estate Studies
CUST
- Highly Accomplished Leader who excels at analyzing lucrative sales and / or business needs; identifying substantial growth opportunities; defining methods for capturing new customers and retaining existing clientele; and attaining competitive market leverage.
- Influential Change Agent who offers multi-market knowledge with talent in selling a wide range of quality-focused products and a keen awareness of groundbreaking trends in sales and customer service.
- Ambitious Self-Starter who leads from the front to gain buy-in among multidisciplinary teams, and who drives the sale of world-class products and services while delivering first-rate customer experiences and yielding high-performing employee results.
- Engaging Communicator who builds alliances among decision-makers, and who sees the “big picture” while thriving in quickly evolving sales scenarios – always willing to “go the extra mile” to surpass the status quo.
Timeline
Bartender
592 Lounge
03.2025 - Current
Sales Associate | Trainer
Havertys Furniture
01.2019 - 01.2020
Sales Associate
Ashley Furniture HomeStore
01.2017 - Current
Customer Service Representative
Ashley Furniture HomeStore
01.2015 - 01.2017
Server
Shiftgig
08.2014 - 06.2015
Sales Manager
Cube 57 Boutique
01.2014 - 01.2020
Sales Associate
Cube 57 Boutique
Associate’s Degree - Mortuary Science
Gupton Jones College