Overview
Work History
Education
Skills
Timeline
Generic

Chris Strickland

Gulfport,MS

Overview

2
2
years of professional experience

Work History

CSR/ Assistant Manager

Dominos's Pizza
11.2022 - 01.2025
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services, and company information.
  • Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
  • Collaborated with management to develop strategies for enhancing overall customer experience.

Education

Harrison Central High School
Gulfport, MS
05.2023

Skills

  • Call center experience
  • Customer focus
  • Complaint handling
  • CRM software
  • Customer service
  • Active listening
  • Critical thinking

Timeline

CSR/ Assistant Manager

Dominos's Pizza
11.2022 - 01.2025

Harrison Central High School
Chris Strickland