CHRISTOPHER COLLINS
Washington,DC
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in dynamic team environments. Diligent worker with strong communication and task prioritization skills.
Overview
8
8
years of professional experience
Work History
Business Analyst
AAAS
11.2020 - Current
- Worked extensively with Microsoft Office products to plan meetings, work with colleagues, and organize daily activities for supervisors and department heads
- Managed relationships between Membership Department and select teams in Executive Office, Publishing, Philanthropy, Government & Policy Departments
- Analyzed key aspects of yearly Membership email metrics to evaluate factors driving results and summarized into presentations.
- Managed Sales Force Marketing Cloud email coordination across departments and facilitated sends using Airtable software
- Managed automatic membership renewal charge process for 120,000+ member organization on monthly basis
- Managed relationship with membership premium vendor and facilitated delivery of premium items to subscribers on weekly basis, average 200 orders weekly
- Participated in campaign planning and managed site design for new grassroots-engagement program, AAAS's Local Science Engagement Network
Member Central Support Associate
American Association For The Advancement Of Science
09.2019 - 11.2020
- Daily data entry work with customer relationship management software like Salesforce, Advantage, and Piano
- Communicate effectively with customers via phone, postal and and e-mail regarding variety of topics related to subscriptions
- Help implement new membership join programs and mitigate issues with roll-out
- Assist supervisors with various projects related to data tabulation and acquisition
- Promote positive workplace culture and adapt to changing needs and expectations in changing work environment
- Answered on average 30% of incoming phone calls while member of communication team
Field Organizer
Montana Democratic Party
07.2018 - 11.2018
- Recruited and trained volunteers to handle field canvassing functions
- Worked with series of organizers and coworkers to secure victory for Senator Jon Tester in 2018 midterm elections
- Managed 5 high-priority precincts in western Yellowstone County, Montana
- Helped facilitate average of 9.6% democratic vote share per precinct from 2014 midterm elections
- Voter turnout in managed precincts increased by 2,709 votes
Field Manager
Grassroots Campaigns Inc
01.2017 - 01.2018
- Field canvasser for Planned Parenthood and ACLU
- Manage shifting teams of new canvassers in and around Washington, DC
- Train employees for canvassing positions in personalized sessions
- Achieved daily $130 donations for aforementioned organizations
Field Organizer
Terra Strategies
06.2016 - 08.2016
- Recruiter for paid canvasser positions in support of Ted Strickland's 2016 Senate campaign
- Transport canvassers and full time employees to various locations around Hamilton County, Ohio
- Train employees for paid canvassing positions in personalized sessions
- Manage multiple employees conducting specialized canvassing study
Education
Master of Science - Geospatial Information Sciences
University of Maryland - College Park
College Park, MD05.2026
Bachelor of Arts - Political Science, Geography, and Environmental Planning
Towson University
Towson, MD05.2017
Skills
- Advanced in use of data management software: Sales Force Marketing Cloud and Nimble, MS Office, VAN software, ArcMap and ArcGIS
- Proficient in use of donor database software PeopleSoft, Liberty Concepts
Accomplishments
- Received the Culture Crown Award, August 2018 for outstanding contributions to team morale and drive
- Eagle Scout
Timeline
Business Analyst
AAAS
11.2020 - Current
Member Central Support Associate
American Association For The Advancement Of Science
09.2019 - 11.2020
Field Organizer
Montana Democratic Party
07.2018 - 11.2018
Field Manager
Grassroots Campaigns Inc
01.2017 - 01.2018
Field Organizer
Terra Strategies
06.2016 - 08.2016
Master of Science - Geospatial Information Sciences
University of Maryland - College Park
Bachelor of Arts - Political Science, Geography, and Environmental Planning
Towson University
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