Chris Tatum
ORANGE PARK,Florida
Summary
Results-driven Operations Supervisor with expertise in performance monitoring, staff supervision, and process improvements. Committed to enhancing operational efficiency and customer satisfaction through effective workflow planning and team training.
Dedicated operations professional with a proven track record in optimizing workflows and developing team capabilities. Skilled in coaching, mentoring, and fostering strong customer relationships, leading to improved service delivery and operational excellence.
Overview
19
19
years of professional experience
Work History
Operations Supervisor
GFL Environmental
Jacksonville, FL
06.2023 - 01.2026
- Supervised daily operations, ensuring adherence to safety protocols and environmental regulations.
- Coordinated waste collection schedules, optimizing routes for efficiency and customer satisfaction.
- Trained new team members on operational procedures and compliance standards.
- Monitored equipment performance, identifying maintenance needs to minimize downtime.
- Implemented process improvements that enhanced operational workflows and productivity.
- Collaborated with cross-functional teams to resolve service-related issues promptly.
- Conducted regular audits of operational practices, ensuring compliance with company policies.
- Led team meetings to communicate updates and foster a culture of continuous improvement.
Lead Roll Off Driver
GFL Environmental
Jacksonville, FL
09.2021 - 06.2023
- Operated roll-off trucks to transport waste materials efficiently.
- Conducted daily vehicle inspections to ensure safety and compliance with regulations.
- Collaborated with dispatch team to optimize routing for timely pickups and deliveries.
- Assisted in training new drivers on safe driving practices and operational procedures.
- Maintained accurate logs of service times, routes, and customer interactions.
- Implemented best practices for load management to enhance operational efficiency.
- Monitored vehicle performance and reported maintenance needs proactively.
- Communicated effectively with customers to address service inquiries and concerns.
Ground Transport-Driver
Nationwide Organ Recovery Transport Alliance
Jacksonville, FL
11.2021 - 11.2022
- Operated and maintained delivery vehicles to ensure safe transport of Organs.
- Followed designated routes to maximize efficiency and minimize delays.
- Conducted pre-trip inspections to uphold vehicle safety standards.
- Managed loading and unloading of cargo, ensuring proper securing techniques.
- Implemented best practices for timely deliveries, enhancing customer satisfaction levels.
- Coordinated with dispatchers to adapt routes based on real-time traffic conditions.
Roll Off Driver
Waste Pro
Jacksonville, FL
09.2019 - 09.2021
- Operated roll-off trucks for efficient waste collection and transportation.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Collaborated with dispatch team to optimize route efficiency and minimize delays.
- Maintained accurate logs of collected materials and disposal locations.
- Implemented best practices for load management to enhance service delivery.
- Resolved customer inquiries regarding waste services promptly and professionally.
- Assisted in fleet maintenance scheduling to reduce downtime and improve reliability.
Roll Off Driver
United Site Services
Jacksonville, FL
01.2016 - 09.2019
- Navigated challenging terrain and tight spaces with precision, delivering efficient service without compromising safety.
- Adhered to safety protocols, reducing the risk of accidents and maintaining a safe working environment.
- Completed accurate and timely documentation for each job, streamlining record-keeping processes.
- Managed on-site waste disposal at construction sites, ensuring proper separation of materials for recycling or landfill use.
Roll Off Driver
Advanced Disposal
01.2014 - 01.2016
- Maintained clean and operational vehicles, ensuring timely completion of daily tasks and minimal downtime.
- Increased productivity by coordinating closely with teammates to streamline workload allocation across multiple projects simultaneously.
- Loaded and unloaded heavy equipment safely using winch systems, adhering to company policies regarding load securement.
- Demonstrated adaptability by handling various types of roll-off containers tailored to specific client needs.
- Handled emergency situations calmly, contacting appropriate personnel as needed while following established safety procedures.
School Bus Driver
Bragg Lines
Fort Bragg, NC
08.2011 - 01.2014
- Operated school buses safely, ensuring timely student transportation to and from designated locations.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Managed student behavior and ensured adherence to safety protocols during transit.
- Communicated effectively with parents and school officials regarding schedules and student needs.
- Developed efficient routes, optimizing travel time while adhering to safety guidelines.
- Maintained accurate records of daily trips, incidents, and vehicle maintenance logs.
- Collaborated with transportation team to improve service delivery and address operational challenges.
Firefighter
Pope Air Force Base
Fort Bragg, NC
02.2007 - 08.2011
- Responded swiftly to emergency calls, ensuring rapid deployment of firefighting resources.
- Conducted fire prevention inspections, identifying hazards and recommending corrective actions.
- Operated and maintained firefighting equipment, ensuring readiness for emergency situations.
- Collaborated with team members to execute training drills, enhancing operational preparedness.
- Led incident command during fire emergencies, coordinating efforts across multiple agencies effectively.
Education
No Degree - Fire Science
Fayetteville Technical Community College
Fayetteville, North Carolina, NCSkills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Customer relationship development
- Operational planning
- Microsoft office
- Goal setting
- Coaching and mentoring
- Workflow planning
- Relationship building
- Staff training
Languages
English
Native or Bilingual
Timeline
Operations Supervisor
GFL Environmental
06.2023 - 01.2026
Ground Transport-Driver
Nationwide Organ Recovery Transport Alliance
11.2021 - 11.2022
Lead Roll Off Driver
GFL Environmental
09.2021 - 06.2023
Roll Off Driver
Waste Pro
09.2019 - 09.2021
Roll Off Driver
United Site Services
01.2016 - 09.2019
Roll Off Driver
Advanced Disposal
01.2014 - 01.2016
School Bus Driver
Bragg Lines
08.2011 - 01.2014
Firefighter
Pope Air Force Base
02.2007 - 08.2011
No Degree - Fire Science
Fayetteville Technical Community College