Chris Terry
Sales
Panama City Beach,United States
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhancing customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Looking
to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude willing to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
CSR, Sales
Goodman Distribution INC
Panama City, FL
02.2018 - Current
- I was hired on as a driver, delivering HVAC equipment to other businesses and jobsites from Pensacola to Tallahassee with no supervision
- The work consisted of pulling and scanning orders
- Using a dolly and forklift, I would then load my truck and set out for deliveries
- After a year of driving and proving myself to be a leader, I was given a raise and moved into the office as a CSR for inside sales
- From there I would deal with contractors directly, fulfilling their orders and making sure they received everything they needed.
Captain
Aquatic Adventures
Panama City Beach, FL
03.2009 - 09.2017
- Started during the summer as a deck hand for a parasail operation in Panama City Beach
- I was responsible for customer safety and satisfaction
- Lifeguard and CPR training was a must
- After a couple years of being on the water and accumulating sea time I was able to go to Sea School where I obtained my Captains License
- As a Captain you are responsible for daily logs and the safety of others.
Assistant Warehouse Manager
Gold ring Gulf Distribution
Panama City, FL
11.2003 - 10.2006
- Started as warehouse help and promoted to assistant night warehouse supervisor within a year
- Responsible for making sure salesmen's work orders were filled and trucks are loaded for next-day delivery
- I supervised 2 to 3 other employees and the loading of 8 to10 trucks each night
- I was responsible for the training of new employees, overseeing that inventory was loaded, reviewing shipment requests from salesmen, preparing the inventory for loading, and accounting for the inventory of any breakage that may have occurred during loading
- In the absence of the supervisor, I would take on his lead to be responsible for the warehouse, cleaning up, locking up, and securing the vehicles at the end of the shift
- During my employment I was certified to operate a forklift which I used on a daily basis in the loading and off-loading the trucks and obtained my CDL Class A permit
Education
High School Diploma - undefined
A. Crawford Mosley High School
Associate Of General Studies - Physical Education
Gulf Coast State College
Panama City, FL 09.2001 - 03.2002
Skills
undefined
Timeline
CSR, Sales
Goodman Distribution INC
02.2018 - Current
Captain
Aquatic Adventures
03.2009 - 09.2017
Assistant Warehouse Manager
Gold ring Gulf Distribution
11.2003 - 10.2006
Associate Of General Studies - Physical Education
Gulf Coast State College
09.2001 - 03.2002
High School Diploma - undefined
A. Crawford Mosley High School
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