Summary
Overview
Work History
Education
Skills
Timeline

Embrisha Wilson

KG CALL CENTER
Tampa,FL
7
years of professional experience

Professional in CSR and Sales. My achievements includes customer service, Understanding client needs, Problem-solving abilities, Building strong customer relationships, Experienced with handling cash transactions, Organized, dependable and successful at managing multiple priorities with a positive attitude.

Work History

CSR, Sales

9 Months
KG CALL CENTER | 05.2025 - 02.2026
  • Inbound and outbound calls, Health insurance, Assistance and support, Verifying information, Appointments, Patience, and understanding.

Cashier Team Lead

1 Year 9 Months
RaceTrac | 03.2023 - 12.2024
  • Transactions at the checkout counter, Maintained accurate cash register balances, Safety checks.

Warehouse Worker

2 Years 1 Month
Fedex | 04.2021 - 05.2023
  • Quickly sorting and labeling packages, Loading and unloading, Safety protocols, Scanning and handling 50 pounds or more.

Cashier

2 Years 2 Months
Publix Super Markets Inc | 11.2018 - 01.2021
  • Happy Greetings, Cash handling, Electronic check conversion, Excellent Customer Service, Organization, Cleanliness, Professionalism.

Education

High School Diploma

Fort Myers Technical College | Fort Myers, FL | 05.2015

Skills

Customer service
Cash handling
Money handling
Self-motivated and disciplined
Packaging and labeling
Strong communication skills
Goal-oriented focus

Timeline

CSR, Sales

KG CALL CENTER
05.2025 - 02.2026Read More

Cashier Team Lead

RaceTrac
03.2023 - 12.2024Read More

Warehouse Worker

Fedex
04.2021 - 05.2023Read More

Cashier

Publix Super Markets Inc
11.2018 - 01.2021Read More

Fort Myers Technical College

High School Diploma
Read More
Embrisha Wilson