Chris Thomas-Santiago
Columbia,SC
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Team Member
Big Lots
10.2022 - 07.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted customers in selecting merchandise best suited to needs.
- Monitored and verified all merchandise was properly priced and labeled.
Sandwich Artist
Subway
03.2022 - 09.2022
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Assisted customers in choosing menu items by providing food complementing information.
- Restocked and rotated stock in display case to mitigate stock loss.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Operated manual and electric appliances to peel, slice, and trim food.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Team Member
Cinemark Movies 8
07.2020 - 09.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Worked the concessions stand and ushered efficiently
Education
Bachelor of Science - Criminal Justice
University of South Carolina - Columbia
Columbia, SC05.2027
High School Diploma -
Summerville High School
Summerville, SC05.2023
Skills
- Staff Training
- Money Handling
- Technical Support
- Attention to Detail
- Heavy Lifting
- Facility Cleaning
- Stocking and Replenishing
- Product Knowledge
- Sales Expertise
- Computer Skills
- Clear Communication
- Peer Relationships
- Complex Problem-Solving
- Following Instructions
- Teamwork and Collaboration
- Willingness to Learn
- Team Member Motivation
- Retail Transactions
- Changing Out Tills
Timeline
Team Member
Big Lots
10.2022 - 07.2023
Sandwich Artist
Subway
03.2022 - 09.2022
Team Member
Cinemark Movies 8
07.2020 - 09.2021
Bachelor of Science - Criminal Justice
University of South Carolina - Columbia
High School Diploma -
Summerville High School
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