Chris Traphagan
Redding,CA
Summary
Claims Adjuster with proven expertise at Core Insurance and Adjusting, excelling in claims investigation and damage assessment. Recognized for delivering accurate settlements and enhancing client trust through effective communication. Proficient in Xactimate software, I consistently achieve high standards in compliance and documentation, ensuring optimal outcomes for policyholders.
Overview
7
7
years of professional experience
Work History
Claims Adjuster
Core Insurance and Adjusting
05.2023 - 01.2025
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Managed catastrophic loss events effectively by coordinating rapid response efforts and providing support to impacted policyholders.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Evaluated coverage accurately by interpreting complex insurance policies and applying them to specific claim scenarios.
- Maintained claims data in Xactimate systems.
- Visited customer locations to evaluate damage and provided cost estimates for remediation.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to state laws and statutes.
Insurance Estimator
Core Insurance and Adjusting LLC
10.2022 - 01.2025
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
- Assisted in securing high-value contracts by preparing competitive yet profitable bid packages tailored to client needs.
- Implemented new software tools to enhance estimation precision and speed, significantly cutting down preparation time.
- Ensured compliance with industry standards and regulations in all estimates, mitigating legal and financial risks for company.
- Conducted site visits to gather information and data on project locations, infrastructures and conditions.
Scuba Diving Instructor
Amoray Dive Center
03.2018 - 01.2025
- Developed strong rapport with students through effective communication skills and genuine enthusiasm for scuba diving education.
- Streamlined administrative processes within the dive center by implementing efficient record-keeping systems for course registrations and waivers.
- Prepared students for advanced certification courses by imparting foundational knowledge on topics such as deep diving techniques or underwater navigation strategies.
- Improved student retention rates by creating engaging lesson plans that catered to different learning styles and abilities.
- Contributed to the growth of the dive center''s clientele by delivering exceptional customer service and cultivating positive relationships with guests.
- Facilitated open water dives for students, emphasizing proper buoyancy control, underwater communication, and buddy system procedures.
- Provided valuable insight into local dive sites by conducting thorough research on natural features, currents, visibility conditions, and marine life habitats.
- Increased safety awareness among students through comprehensive instruction on diving equipment, procedures, and emergency protocols.
- Maintained accurate records of student progress, certifications, and course completions to ensure compliance with industry regulations.
- Evaluated student performance during practical skills assessments to determine readiness for certification exams or advanced coursework.
- Conducted classes and workshops for students on special topics of interest.
- Monitored student progress and provided individualized instruction to meet student needs and goals.
First Mate
Amoray Dive Center
03.2018 - 01.2025
- Prepared and delivered boat safety and basic procedure briefings to guests prior to and upon arrival at the dive site.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Handled lines to moor vessels to docks and offshore mooring balls.
- Coordinated with Captain and crew to ensure guest safety while maintaining a professional, fun environment.
- Provided critical assistance during emergency situations such as medical emergencies or mechanical failures, ensuring swift response times and appropriate actions taken to mitigate risks.
- Assisted in training new crew members, fostering a culture of teamwork and continuous improvement.
- Reduced accident rates by strictly adhering to safety protocols and implementing new preventive measures when necessary.
- Participated actively in drills for various emergency scenarios, enhancing crew''s preparedness and ability to respond effectively when needed.
- Kept watch aboard vessels to identify changing conditions or potential issues and implement corrective actions.
- Operated large marine vessels by adjusting speed, steering craft and utilizing navigation instruments.
- Adhered to laws and regulations based on voyage locations.
- Navigated vessel routes and used navigation equipment to verify accuracy of calculations.
- Took responsibility for ship operations in cases of injury or illness.
Education
Scuba Diving Instruction
UDC
Utila Bay Islands Honduras07-2016
Certificate - Scuba Diving Instruction
Divemaster Internships
Cozumel Mexico04-2016
High School Diploma -
Enterprise High School
Redding, CA06-1998
Skills
- Team Management
- Data Entry
- Xactimate, Estimating Software
- Claims Investigation
- Highly motivated
Timeline
Claims Adjuster
Core Insurance and Adjusting
05.2023 - 01.2025
Insurance Estimator
Core Insurance and Adjusting LLC
10.2022 - 01.2025
Scuba Diving Instructor
Amoray Dive Center
03.2018 - 01.2025
First Mate
Amoray Dive Center
03.2018 - 01.2025
Scuba Diving Instruction
UDC
Certificate - Scuba Diving Instruction
Divemaster Internships
High School Diploma -
Enterprise High School
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