Chris Turner

• Developing tailored consulting strategies to assist clients with business growth, process optimization, and risk management
• Consistently achieving high client satisfaction, with clients reporting an average of 33%+ improvement in key performance indicators post-consultation
• Cultivating a diverse and expansive client base, ranging from startups, e-commerce, and psychotherapy private practices
• Implementing innovative business solutions that increase operational efficiency by 25%, boosting overall firm profitability.

• Managing day-to-day business operations, inventory, product availability, and coordinating with suppliers for timely replenishment
• Developing and implementing effective marketing strategies, including social media campaigns, email marketing, and website content management
• Conducting market research and analysis to identify trends, customer preferences, and new product opportunities
• Monitoring and analyzing sales performance, identifying improvement areas, and creating strategies to maximize revenue and profitability.

• Owned the customer interaction lifecycle regarding payments,

including home closing, monthly rent payments, and home

buybacks, increasing efficiency by more than 30%.

• Managed payment processes and communications of over

properties, across 13 USA markets.

• Ensured that customers received the highest quality of service and that all issues were resolved within 24 hours or less.
• Monitored service delivery metrics to detect and correct deficits in compliance with standard operating procedures.
• Created standardized statistical models for use in enhancing and streamlining reporting processes.

• Created, produced, and managed all social media account content for the brand’s channels, including IG, FB, LinkedIn, YouTube, Twitter, and TikTok with 50k+ followers in total.
• Increased engagement by over 3,000% across the social media board from the beginning to the end of the contract.
• Created and managed a pipeline of 20-25 content creators and partner influencers related to product advertising.
• Provided content structured for sales outlets through social media and eCommerce sites, while creating opportunities through paid media growth.
• Monitored online presence of company's brand to engage with users and strengthen customer relationships.

• Produced unique media content and communications campaigns for 1,700+ youth, collegiate, and amateur rugby clubs in the USA
• Managed 6 separate social media accounts, including IG, FB
• Twitter, and Youtube, with over 400k followers in total - Lead multiple digital campaigns including copyright, CRM, SEO/SEM, graphic design, video editing, and podcasting
• International Sporting Event management, and live match working experience through Olympic and World Rugby Organizational leadership.

• Generated over 50 new clients for the affiliate network while managing hundreds of existing relationships
• Maintained a consistent pipeline of research and development ideas for the entire network while adapting outreach enablement towards core business needs
• Coordinated and arranged all client events, meetings, appointments, and conferences
• Wrote agendas, proposals, cost estimates, and briefing documents for internal and external meetings, while providing admin support.
• Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.

• Managed day-to-day business operations through rugby athlete development, recruitment, and management service within the greater Sacramento, CA area.
• Personally mentored and trained over 30 individual clients aged 14-21 with personalized field/weightlifting workout routines and goals, nutritional plans, and provided collegiate scholarships.
• Designed and maintained a website with a tailored marketing plan through a local high school and junior college coaching network.
• Managed monthly group training camps during the summer, along with personalized individual plans during the school year.