Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Chris Valenzuela

Rooter Hero Plumbing Inc.
2274 Kyla Ct San Bernadino,California
Chris Valenzuela
1
Certification
2026
years of professional experience

Dynamic Sales Technician with 12 years of plumbing experience at Rooter Hero Plumbing Inc. Proven track record in enhancing customer satisfaction and reducing callbacks through effective troubleshooting. A dedicated team player skilled in sales and relationship building, consistently delivering results and optimizing plumbing systems for efficiency and longevity.

Work History

Sales Technician

1 Year 10 Months
Rooter Hero Plumbing Inc. | 03.2024 - 01.2026
  • Diagnosed plumbing issues using advanced troubleshooting techniques and equipment.
  • Installed, repaired, and maintained various plumbing systems to ensure optimal performance.
  • Collaborated with team members to streamline service delivery processes and improve efficiency.
  • Educated customers on plumbing maintenance practices for enhanced system longevity.
  • Conducted inspections of plumbing systems to identify potential hazards and recommend solutions.
  • Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
  • Assisted in training new technicians on safety protocols and standard operating procedures.
  • Assisted in the development of sales forecasts and strategies, contributing to the overall growth and success of the organization.
  • Delivered comprehensive training sessions to new hires, improving their competency in selling products effectively.
  • Conducted product demonstrations, leading to a better understanding and increased interest among potential clients.

Plumbing

NP Mechanical | 2015 - 07.2023
  • Cleaned and maintained plumbing tools and equipment to reduce potential downtime.
  • Reduced callbacks by troubleshooting and diagnosing complex plumbing problems accurately.
  • Assisted with the installation of plumbing, electrical wiring, and HVAC systems under the guidance of experienced technicians.
  • Improved overall facility upkeep by performing general building maintenance tasks such as painting, plumbing, and carpentry work.
  • Provided technical expertise to troubleshoot complex plumbing problems in residential buildings.
  • Created detailed reports after each job completion, improving communication with clients about their plumbing systems'' status.
  • Collaborated with contractors to ensure seamless integration of plumbing systems in new construction projects.
  • Maintained clean workspaces for increased safety and productivity during plumbing projects.
  • Improved job efficiency by assisting with the installation, repair, and maintenance of plumbing systems.
  • Assisted in training new team members on best practices for various types of plumbing installations.
  • Provided exceptional customer support through prompt response to inquiries or concerns related to plumbing services offered or completed projects.
  • Utilized advanced diagnostic tools to accurately identify complex plumbing issues, reducing time spent on troubleshooting efforts.
  • Consistently met or exceeded performance goals, earning recognition as a top-performing Plumbing Specialist in the company.
  • Understood Location city plumbing codes and interpreted architectural and mechanical drawings.
  • Implemented preventative maintenance programs that reduced system downtime while extending the life of plumbing equipment.
  • Optimized workflow through accurate interpretation of blueprints, specifications, and schematics when planning plumbing installations or repairs.
  • Demonstrated versatility in skill set, effectively handling a range of maintenance tasks from painting and drywall repair to basic electrical and plumbing work.
  • Verified functionality of plumbing systems by inspecting hoses, connections and plumbing fixtures and correcting identified faults.
  • Handled emergency situations calmly and professionally, quickly addressing urgent plumbing issues to minimize damage to clients'' properties.
  • Increased sales by building strong relationships with clients and understanding their needs for plumbing products.
  • Assisted in plumbing repairs, contributing to efficient water usage and preventing leaks.
  • Educated clients on proper care and use of plumbing systems to prevent future problems, increasing customer satisfaction levels.
  • Assisted in plumbing installations with a focus on accuracy and adherence to local building codes.
  • Implemented cost-saving measures in procurement processes without compromising the quality of materials used in plumbing jobs.
  • Enhanced team productivity by maintaining a clean and organized work environment for plumbing tasks.
  • Reviewed mechanical, electrical and plumbing documents for compatibility with each other and architectural drawings.
  • Reduced callbacks by efficiently addressing customer concerns and providing prompt solutions to their plumbing issues.
  • Assessed client needs and recommended appropriate solutions, ensuring optimal functionality of their plumbing systems.
  • Repaired plumbing or propane gas lines using caulking compounds and plastic or copper pipe.
  • Improved customer satisfaction by quickly and efficiently diagnosing plumbing issues.
  • Documented cost of plumbing repairs and kept precise records of time and material.
  • Performed basic carpentry, electrical, plumbing work in support of the project; ensuring a high-quality end product for clients.
  • Delivered energy-efficient solutions for clients'' plumbing needs, incorporating environmentally friendly products whenever possible.

Education

High School Diploma

Nueva Vista High School | La Puente Ca | 04-2014

Early graduated as a junior

Skills

Fast learner
12 years experience as a plumber
Team player
Socializing with people
Good at selling
Hard worker
Father also

Certification

I have certificate for 8 years as a plumber in np mechanical to prove my background

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Sales Technician

Rooter Hero Plumbing Inc.
03.2024 - 01.2026Read More

Plumbing

NP Mechanical
2015 - 07.2023Read More

Nueva Vista High School

High School Diploma
Read More
Chris Valenzuela