Nicholas Moden

Conducted service calls for HVAC systems, plumbing issues, and electrical equipment. Discuss repair and replacement possibilities, then carry out the appropriate repairs.

• Established strong relationships with vendors, suppliers, and partners for cost-effective purchasing decisions.
• Boosted revenue through targeted marketing campaigns designed to attract new clientele while retaining existing customers.
• Managed inventory control systems, optimizing stock levels for maximum efficiency without compromising availability or quality.
• Managed financials, budgeting, and forecasting to ensure profitability and maintain fiscal responsibility.
• Oversaw daily operations, ensuring smooth functioning of the business while maintaining a high level of productivity.
• Increased customer satisfaction through exceptional service and timely response to inquiries.
• Facilitated successful negotiations with clients and suppliers to secure favorable contracts that benefited both parties.
• Install and repair HVAC and plumbing equipment in residential and commercial facilities.

• Assisted in the development of sales forecasts and strategies, contributing to the overall growth and success of the organization.
• Participated in trade shows and conferences, expanding brand awareness and generating new leads for the sales pipeline.
• Streamlined sales processes for increased efficiency, resulting in higher close rates.
• Run calls for issues with plumbing, heating and electrical equipment. Provide options for repairs and replacement then execute the chosen option.

• Performed troubleshooting on HVAC systems to determine root cause of issues.
• Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
• Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
• Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
• Repaired and replaced motors, bearings and belts.
• Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
• Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
• Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
• Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
• Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.