Chris Vermillion
Santa Clarita,USA
Summary
Dynamic management professional with extensive experience in leadership, sales, and operations. Proven track record in exceeding sales metrics, fostering strong relationships with unions, and driving operational excellence. Expertise in coaching teams to achieve performance goals while ensuring compliance with organizational standards.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Integrated Sales Consultant
AT&T
Sherman Oaks, CA
07.2017 - Current
- Built strong relationships with union representatives and engineering teams to enhance operations and ensure successful service delivery for new construction projects.
- Acted as a liaison between engineering and construction teams, builders, and unions to establish new services within residential communities, driving business growth.
- Consistently exceeded sales metrics, earning monthly recognition for outstanding performance in fiber and wireless sales.
- Identified customer needs and delivered tailored solutions, achieving high satisfaction and loyalty rates.
- Supported cross-functional collaboration, resolving complex service issues with internal and external partners to enhance service delivery.
Manager
AT&T- Mobility National Retail
Valencia, CA
11.2007 - 07.2017
- Led a nationally top-ranked team of managers, achieving high sales metrics and fostering a culture of collaboration and accountability.
- Successfully coached employees to exceed monthly performance goals, reducing turnover and building a strong, motivated workforce.
- Fostered collaborative environment and recognized employee contributions, enhancing teamwork and boosting morale.
- Trained, monitored, and disciplined employees to meet individual and team performance targets.
- Partnered with unions and community organizations to host Residential Appreciation Events, increasing brand visibility and community engagement.
- Collaborated with unions on labor-related matters, ensuring policy compliance and promoting a positive workplace culture.
Assistant Store Manager
Cingular Wireless
Stevenson Ranch, CA
08.1998 - 11.2007
- Recruited, hired, trained, and coached employees to achieve top results while fostering career advancement opportunities.
- Demonstrated strong leadership in resolving customer issues and guiding employees through the sales process to achieve optimal outcomes.
- Scheduled and delegated assignments to optimize coverage and enhance operational efficiency.
- Enforced company policies and upheld code of business conduct, promoting integrity and fairness in operations.
- Collaborated with union representatives to align workplace policies and labor standards, enhancing safety and compliance.
Education
College of the Canyons
Valencia, CASkills
- Sales strategy
- Customer acquisition
- Client relationship management
- Strategic planning and execution
- Leadership and team development
- Employee coaching and retention
- Labor relations
- Conflict resolution
- Problem-solving and decision-making
Certification
- AT&T Continuous Learning Series - Manager Course
- Real Estate License California
- Knowledge of Six Sigma
Awards
Multiple months of recognition and awards for being #1 in our District for wireless sales and home products through my career at AT&T.
Timeline
Integrated Sales Consultant
AT&T
07.2017 - Current
Manager
AT&T- Mobility National Retail
11.2007 - 07.2017
Assistant Store Manager
Cingular Wireless
08.1998 - 11.2007
College of the Canyons