Chris W Netols
Lakewood,CO
Overview
19
19
years of professional experience
Work History
Outbound Ship Dock Associate
Amazon
Thornton, CO
11.2019 - 01.2024
- Process Guide (PG) for front half night’s Water Spider department from June 20 – Jan 21. Informed other water spiders know where to stage packages in relation to the specific dock door with their specific trailer, as well as, when to start moving those items from staging onto the trucks ensuring all items got loaded and the truck was released on time.
- Help CPT (Critical Pull Time) team, pulling the last remaining packages and rushing them to their trailer so we could load as many of the packages as possible to be shipped out.
- Transship Department - Shipping clerk for Transship Department moving trailers from the yard to different dock doors as needed then back to yard which enabled us to load trucks more efficiently.
- Confirm we were loading orders on the correct type of trailer that was needed per the shipping orders.
- Assess the number of packages coming from other departments and adjust the conveyor lanes to optimize getting the most packages onto the dock for loading in the safest, fastest and most efficient manner possible.
- Set up and operated the Tranship Robot insuring it was palletizing the majority of picked items while diverting other orders to different lanes to be palletized by hand.
- Performed basic maintenance on the robot ensuring sensors were clean and properly aligned which made for fewer errors while sorting and minimizing downtime.
- Follow all safety policies and procedures while coaching others on policies that were being overlooked.
- Trained and certified to operate the a forklift for 3+ years (Raymond stand up Pit) and an electric pallet jack for 4+ years.
- Volunteered as a Learning Ambassador for 2 years; training new hires and cross training employees from other departments on the policies and procedures while working on the dock as well as teaching a refresher course to employees previously trained but had not worked on the dock for 3+ months.
Temporary Help for Xmas
Spherion Temp Agency for Baseball Lifestyle 101 Denver Co
Denver, Co
11.2023 - 12.2023
- Using a RF scanner find customers’ orders, locate items and pick them for shipment.
- Once complete, package them for shipping, weigh items, print and adhere the shipping label.
- Stage in appropriate area to be shipped.
Assistant Casino Operations Manager
Isle Casino and Hotel
Blackhawk, CO
10.2014 - 02.2016
- Roll shift to new gaming day ensuring proper completion of all required paperwork from the casino, the federal government and the gaming commission.
- Track guests play, from buy in to cash out, ensuring the proper complimenities be added on their account and any required paperwork be completed.
- Open and close tables games balancing guest satisfaction, dealer schedules and payroll ultimately affecting the departments’ success.
- Supervise and coach dealers on casino policies.
- Maintain all standards set forth by the Colorado Gaming Commission.
- Resolve all disputes from guests playing table games if possible or refer them to the gaming commission.
Manager
Jambo World Crafts
Florence, OR
04.2014 - 09.2014
- Setup and opened a store in a new market with limited onsite supervision by owner.
- In charge of all day-to-day operations including ordering merchandise, marketing, sales and building customer relationships.
- Manage all employees: interviewing candidates, hiring, training, coaching, team building and if necessary disciplinary action.
- Developed action plans with employees setting employment goals for each employee and coaching them toward their success.
- Created spreadsheets to track daily sales vs expected goals.
- Doubled sales expectations for this location from day one.
Shift Manager-Supervisor
Three Rivers Casino and Hotel
Florence, OR
03.2005 - 04.2014
- Safeguard casino assets.
- Accurately track guests from amount bought in to the amount won or lost.
- Maintain accurate and proper documentation ensuring compliance with the Gaming Commission as well as the federal government.
- Supervise and coach all dealers on policies and procedures.
- Assist in training dealers as well as evaluating their performance.
- Resolve disputes with guests to an equitable resolution for all parties involved.
- Track employee work hours and tips making sure all were paid properly.
- Created a standardized, measurable, qualitative evaluation form for supervisors to use when evaluating dealers that was approved and implemented throughout our department.
Education
Bachelor of Liberal Arts - Political Science & Theatre
University of Colorado / Denver
12-1998
Skills
- Streamlined documentation and reporting processes utilizing Microsoft Office Suite
- Assisted in developing and implementing software solutions for Windows platforms Supported teams in improving performance and functionality of Windows applications Aided in integrating Windows programs into existing systems
- Developed and implemented communication protocols to foster clarity and understanding among stakeholders
- Developed and implemented comprehensive written communication strategies to enhance stakeholder engagement
- Spearheaded clear and concise oral communication to drive project objectives forward
- Cultivated a positive work environment to elevate team morale and drive productivity
- Fostered positive relationships through consistent professionalism and courteous interactions
- Fostered positive workplace relationships by maintaining a consistently professional demeanor
- Executed strategic communication initiatives to strengthen stakeholder relationships
- Fostered an inclusive and supportive workplace environment to strengthen team cohesion and drive productivity
- Fostered team motivation and enhanced project outcomes through dynamic leadership
- Cultivated high energy levels to enhance team morale and boost productivity during collaborative projects
- Employed critical thinking to evaluate situations and devise effective solutions
Timeline
Temporary Help for Xmas
Spherion Temp Agency for Baseball Lifestyle 101 Denver Co
11.2023 - 12.2023
Outbound Ship Dock Associate
Amazon
11.2019 - 01.2024
Assistant Casino Operations Manager
Isle Casino and Hotel
10.2014 - 02.2016
Manager
Jambo World Crafts
04.2014 - 09.2014
Shift Manager-Supervisor
Three Rivers Casino and Hotel
03.2005 - 04.2014
Bachelor of Liberal Arts - Political Science & Theatre
University of Colorado / Denver