Chris Weyer
Cypress
Summary
Sales professional with strong track record in driving revenue growth and building lasting client relationships. Skilled in lead generation, CRM management, and persuasive communication. Known for team collaboration and adaptability, ensuring alignment with shifting business needs. Reliable, results-focused, and ready to make immediate impact.
Overview
7
7
years of professional experience
Work History
Sales Development Lead
SmartAC.com
11.2024 - Current
- Mentored junior team members, building and assigning outbound lists and providing scripting and coaching.
- Analyzed team performance metrics to identify improvement opportunities and optimize processes.
- Spearheaded integration of new technologies to enhance prospect lists and communication methods.
- Leveraging AI tools such as ZoomInfo and Orbital to effectively access prospects contact information.
Customer Success Manager
SmartAC.com
04.2022 - 11.2024
- Led customer onboarding initiatives to enhance user engagement and satisfaction.
- Developed training materials for clients to maximize product utilization and support.
- Analyzed customer feedback to identify trends and inform strategic improvements.
- Collaborated with cross-functional teams to address customer issues and drive solutions.
- Collaborated with sales team to ensure seamless handoffs, resulting in smoother customer transitions.
Customer Service Team Lead and Trainer
Westpark Communications LP
09.2018 - 04.2022
- Developed training programs to improve staff performance and customer satisfaction levels.
- Led a team of customer service representatives to enhance service delivery and response times.
- Analyzed customer feedback to identify trends and recommend process improvements.
- Coordinated scheduling and workflow management to optimize team productivity and efficiency.
Education
High School Diploma -
Cypress Creek High School
Cypress05-2017
Skills
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking
- Excellent communication
- Proficiency with Google Workspace tools
- Rapport Building
- Cold calling
- Lead qualification
- Email outreach
Timeline
Sales Development Lead
SmartAC.com
11.2024 - Current
Customer Success Manager
SmartAC.com
04.2022 - 11.2024
Customer Service Team Lead and Trainer
Westpark Communications LP
09.2018 - 04.2022
High School Diploma -
Cypress Creek High School