Results-driven Account Manager with proven success in client relations and strategic account planning. Expertise in landscape design and care, fostering strong teamwork to enhance client satisfaction and drive business growth.
Overview
21
21
years of professional experience
Work History
Account Manager
Bodycote
Athens, Al
05.2022 - 03.2026
Managed client relationships to ensure satisfaction and retention.
Developed strategic account plans aligning with customer objectives.
Collaborated with cross-functional teams to address client needs efficiently.
Analyzed market trends to identify opportunities for account growth.
General Manager
Bodycote
Athens, Al
03.2017 - 03.2022
Directed operational strategies to enhance production efficiency and reduce cycle times.
Led cross-functional teams to implement process improvements and optimize resource allocation.
Oversaw compliance with safety standards, ensuring a secure working environment for all employees.
Developed training programs to enhance employee skills and improve overall team performance.
Owner
MTS Landscaping
Athens, Al
01.2013 - 03.2017
Managed landscaping projects from concept to completion, ensuring high-quality results and client satisfaction.
Developed and implemented efficient landscaping processes, improving project turnaround time and service delivery.
Trained and mentored staff on best practices in landscaping techniques and customer service standards.
Oversaw budgeting and resource allocation for projects, enhancing financial management of operations.
2nd Assistant Superintendent
Burning Tree Country Club
Decatur, Al
09.2010 - 03.2012
Assisted in maintaining turf quality through regular monitoring and application of agronomic practices.
Collaborated with superintendent on daily operations, ensuring workflow efficiency and adherence to maintenance schedules.
Managed irrigation systems, optimizing water usage while maintaining healthy course conditions.
Trained new team members on equipment operation and safety protocols.
Organized and optimized daily scheduling to enhance operational efficiency.
Spray Technician
Robert Trent Jones Golf Trail
Opelika, AL
01.2005 - 05.2008
Operated spray equipment to ensure optimal turf health and appearance.
Administered pesticide and fertilizer applications following safety protocols and environmental regulations.
Monitored weather conditions to determine appropriate spraying schedules and techniques.
Collaborated with grounds crew to assess and address turf health issues effectively.