Christopher Wilson

Direct, manage, and oversee operation of the 566th aircraft maintenance for the E-3 and C-130 for shop support for the aircraft’s maintenance and overhaul. Develop and track charts analysis for 6CF-1, O8G, and FCF feedback loops for the E-3 and C-130. I oversee the repair processes and overall research management of the scripts and waterfall charts. I download and summarize the flight reports in PDMSS to add to the feedback loop. I take the information and create scripts and waterfall charts to track the progress of the aircraft daily. I work closely with the 2nd line supervisors, supervisors, planning, and schedulers to get updates on discrepancies found along with corrective actions taken to address the issues. I measure approaches, establish assumptions, find alternatives, and resolve conflicts. I compile, organize, and analyze information to find solutions such as FCF and waterfall charts to track the progress of process inputs and compare them to other aircraft to see if there is a common denominator. I apply innovative analytical techniques when coding in Microsoft Project and Microsoft Excel to make future inputs of aircraft easier to track and change data to formulate conclusions and solve current and future problems. I participate and volunteer in studies and projects to enhance my knowledge of work processes and techniques. I work with mechanics, supervisors, chiefs, and directors in planning and conducting projects. I use information technology such as Microsoft Project, Excel, Word, SharePoint, PDMSS daily to create new projects, track client devices, and make office aids for the 566AMXS. I prepare reports and briefings outlining study findings and recommendations for 566 personnel. I attend daily meetings and briefings related to the aircraft out unit is working on and security briefings on potential threats that may occur. I prepare and present briefings to our director on IT and Security progress and results. I attend information and technology courses to remain current for application to work assignments. Serving as the IT manager as one of the many duties I perform pushes me to constantly increase my knowledge with how often programs are changing. I produce above my desired expectations in a timely manner with little to no supervision using my skills, knowledge, and ability to understand technical concepts and requirements. I print MDS charts every week to visually show progress on the aircraft being worked. I serve as the SharePoint administrator for the 566th adding permissions for personnel, updating to modern experience, performing monthly PII scans, and editing the site to fit the needs of our organization. I daily manage schedules and assignments for the multiple programs I head such as IT, CIPS, Charts, SharePoint, Computers/Printers/Phone Liaison, and Security. I update Walk the Wall charts weekly and print them out for our unit. Keep team compliant with security protocols and appearance standards. Conduct drills to keep security staff on alert and proficient with established plans. Investigate incidents and write reports. Serve as liaison for 566 AMXS to maintain big picture understanding of security needs covering all IT assets. Evaluate current processes to develop improvement plans. Conduct thorough reviews of operations to devise and deploy improvement strategies. Review internal systems and organized training plans to address areas in need of improvement. Evaluate diverse organizational systems to identify workflow, communication, and resource utilization issues. Produce detailed and relevant reports for use in making business decisions. Assist with day-to-day operations, working efficiently and productively with all team members. Demonstrate high level of initiative and creativity while tackling difficult tasks. Proven ability to learn quickly and adapt to new situations. Gain extensive knowledge in data entry, analysis, and reporting. Resolve problems, improved operations and provided exceptional service. Identify issues, analyze information, and provide solutions to problems.
KEY ACCOMPLISHMENTS:
• I analyzed data for 6 squadron process improvement events to eliminate 20 annual flow days from each E-3 depot induction.
• Managed IT assets consisting of 120 Laptops, 101 Desktops, and 26 Printers along with all documentation within 566AMXS. I researched and prepared studies on IT equipment for our unit to purchase under my recommendation to help cut down time of our airmen while performing their daily duties, which increase production time.
• I participated in several self-help projects, saving $24K from the squadron budget in contracting expenses.

Supervisor: Scott Wyskiel (255-9581)

Provide management support for acquisition, receipt, storage, and distribution of IT hardware assets to different organizations within Tinker AFB. Use and have working knowledge in AFWAY, WAWF, CIPS, SEWP, equipment control database DPAS, Asset Tracker, various programs on ITAM SharePoint page including Warehouse Shipments, Warehouse Intake, Warehouse Approvals, and Custodian List. Implement mandates for AFMAN 17-1203_DAFGM, Department of Defense (DOD), Air Force (AF), Air Force Material Command (AFMC), and Tinker AFB compliance. Process and upload daily Custodian and Tinker DPAS Inventory spread sheets to IT Asset Management SharePoint for equipment custodians and program analyst to access. Check COA and Acceptance in Wide Area Workflow (WAWF) on orders back to 90 days as WAWF acceptor.
Ensure compliance with DOD, AF, and AFMC direction requiring all new IT hardware assets to be entered and managed in Defense Property Accountability System (DPAS). Receive IT hardware assets dispositions and process and prepare disposition assets for transfer to DLADS. Remove internal hard drives and degauss and disintegrate. Analyze existing or potential problems areas related to ordering, receipt, processing, storage, and distribution of IT hardware assets to Tinker AFB and provide clear and objective information. Develop, plan, implement, document, and continuously improve process as subject matter expert for all Tinker AFB IT hardware asset order approval and processing, acceptance and processing of deliveries, and transfer of assets to owning organizations. Provide management with input and recommendations for inclusion in development, publication of ITAM operating instructions, and performance measures needed for effective ITAM Warehouse business operations program. Participate in meetings and webinars related to IT Asset Management to provide guidance, advice, and assistance to ITAM team and Tinker AFB. Utilize Microsoft Office software that includes but not limited to: Microsoft Word, Excel, PowerPoint, Adobe, and Publisher and have knowledge of similarities, differences, and integration of different software types. Communicate and coordinate effectively both orally and in writing on variety of supply management actions in support of base operations.
KEY ACCOMPLISHMENTS:
• Managed incoming assets consisting of 254 Pallets, 4818 Packages, and 9003 Items totaling $10,306,959.65 in 2021.
• Solved labeling issue by creating work around that auto populates selected custodian's desired assets.
• Identified and resolved warehouse infrastructure maintenance needs and brought critical components records up to date, in compliance, and completed.

Supervisor: Candice Morris (739-5836)

Scheduled and coordinate government officials, military personnel, and civilian workforce visits, meetings, itineraries, conferences, briefings, special events and speeches, to include time, location, notification of participants, agenda, security requirements, coordination, with staff elements, and assemble background materials. Provided leadership with a large spectrum of advisory services on issues impacting internal and external organizations. Met mission requirements while promoting a positive image of the 72 Air Base Wing, Tinker Air Force Base, and United States Air Force. Utilized Microsoft Office software that includes but not limited to: Microsoft Project, Word, Excel, PowerPoint, Adobe, and Publisher and have knowledge of the similarities, differences, and integration of different software types.
KEY ACCOMPLISHMENTS:
• 2019 Tinker Air Show
• 2019 Monthly Promotion Ceremonies
• 2019 72 ABW Change of Command Ceremony

Supervisor: Bob Sandlin (736-3214)

Worked with various surfaces of interior and exterior components on E-3, E-6, C-130, C-135, KC-10, B-52, and B-1's. Followed shop procedures in assisting with the evaluation of surface condition and restore damage surfaces
KEY ACCOMPLISHMENTS:
• Took initiative and acted as the POC for shop aid content and administrative support for fellow airmen and management.
• Organized mission critical workloads and trained new hires to show initiative and take on additional duties, where appropriate, resulting in shop efficiencies and time savings.
• Effective decision maker and implemented assigned actions keeping employees informed on shop policies and duties.

Supervisor: Steve Robertson (582-9060)

Managed day to day operations and served as system admin. Exceeded goals and coordinated production processes with purchasing and inventory update methods. Used a variety of software applications, Microsoft Office Suite, to create informational presentations/trainings such as project status tracking, graphs/charts, and milestones. Analyzed data and created waterfall charts to track project progression. Pulled reports to aid in daily updates to my chain of command, coworkers, and corporate of work-related developments and statuses. I served as the subject matter expert in the central region on project management and IT processes. Created waterfall charts to track project processes for current and future projects. Used Oracle Inventory Management software to order, track, and receive material in every stage of the product or production lifecycle. Set up secure Wi- Fi, LAN, WAN, and VoIP networks at remote locations, leading client /server configurations and performance-tuning of crucial infrastructure to ensure seamless business operations. Directed operations of digital services in a 6.2 million user environment throughout the United States. Tracked assets coming in through Oracle software. Played a key role in maximizing sales and profitability by focusing on key business initiatives, merchandising, marketing execution and inventory management. Installed, disconnected, and troubleshoot video, high-speed internet, telephony, and automation services. Performed reactive maintenance required to restore the network to Cox performance specifications as related to customer impacting impairments and/or network outages. Served as ambassador of the Cox brand and the primary point of contact for both new and existing customers.
KEY ACCOMPLISHMENTS:
• Reduced inventory management cost by 50% by introducing a dynamic inventory system.
• Reorganized inventory, making the system 30% more efficient than before.
• Closed 95% of trouble calls on first contact without escalations.

Supervisor: Shawn Hoerr (600-8282)

Tracked assets coming in through Oracle software. Played a key role in maximizing sales and profitability by focusing on key business initiatives, merchandising, marketing execution and inventory management. Installed, disconnected, and troubleshoot video, high speed internet, telephony and automation services. Performed reactive maintenance required to restore the network to Cox performance specifications as related to customer impacting impairments and/or network outages. Served as ambassador of the Cox brand and the primary point of contact for both new and existing customers.
KEY ACCOMPLISHMENTS:
• Reduced inventory management cost by 50% by introducing a dynamic inventory system.
• Reorganized inventory, making the system 30% more efficient than before.

Supervisor: Shawn Hoerr (405) 600-8282