Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Wilson

New York

Summary

Dynamic Strategic Account Manager with a proven track record at ZoomInfo, excelling in sales strategy development and pipeline management. Expert in fostering client relationships and driving engagement through tailored solutions. Adept at competitive analysis, consistently achieving sales targets while enhancing customer satisfaction and retention. Strong communicator with a focus on innovative problem-solving.

Overview

12
12
years of professional experience

Work History

Strategic Account Manager (R&G)

ZoomInfo
10.2020 - Current
  • Developed strategic relationships with key clients to enhance customer satisfaction and retention.
  • Analyzed account performance metrics to identify growth opportunities and improve service delivery.
  • Collaborated with cross-functional teams to align client objectives with company capabilities.
  • Conducted regular business reviews to assess client needs and adjust strategies accordingly.
  • Implemented tailored solutions that addressed specific client challenges, resulting in increased engagement.
  • Monitored industry trends to provide clients with innovative recommendations and insights.
  • Facilitated effective communication between clients and internal teams to ensure project success.

Account Manager, Inside Sales

Welcomemat Services
07.2019 - 10.2020
  • Managed the full sales cycle for both local and nationally recognized companies.
  • Trained extensively in Salesforce CRM to manage and track pipeline activity.
  • Built strong client relationships through exceptional service and communication.
  • Cultivated strong client relationships through proactive communication and personalized account management strategies.
  • Coordinated with marketing teams to align promotional strategies, resulting in increased lead generation and conversion rates.
  • Managed a diverse portfolio of accounts, ensuring alignment with client goals and fostering long-term partnerships.
  • Cultivated long-lasting partnerships with clients by consistently exceeding expectations and delivering exceptional service.
  • Expanded client base through targeted prospecting and effective lead generation efforts.
  • Consistently met or exceeded quarterly sales targets by diligently monitoring progress toward goals.

Account Executive

Total Quality Logistics (TQL)
08.2018 - 07.2019
  • Built diverse and consistent sales portfolio.
  • Developed, maintained and utilized diverse client base.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Contributed to team objectives in fast-paced environment.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Oversaw freight movement, ensuring timely pickup, transportation, and delivery.
  • Graduated early from the training program by surpassing performance metrics.
  • Made 1,200–1,400 cold calls weekly to generate new business.

Sales Manager

Darden Restaurant Group
01.2015 - 08.2018
  • Increased B2B catering revenue for multiple Atlanta-area locations.
  • Managed wine inventory across all local restaurants
  • Developed and implemented sales processes to boost wine profitability.
  • Managed restaurant Sales

Sales Manager's Assistant

Darden Restaurant Group
08.2013 - 12.2014
  • Assisted Managing daily operations, including staffing, food cost, and inventory.


  • Acted as Manager on Duty twice weekly and was trained in all key operational roles.


Education

Bachelor of Business Administration - Business Administration

University of Florida
Gainesville, FL
07-2013

Skills

  • Sales strategy development
  • Competitive analysis
  • Pipeline management
  • Territory management
  • SFDC knowledgeable

Timeline

Strategic Account Manager (R&G)

ZoomInfo
10.2020 - Current

Account Manager, Inside Sales

Welcomemat Services
07.2019 - 10.2020

Account Executive

Total Quality Logistics (TQL)
08.2018 - 07.2019

Sales Manager

Darden Restaurant Group
01.2015 - 08.2018

Sales Manager's Assistant

Darden Restaurant Group
08.2013 - 12.2014

Bachelor of Business Administration - Business Administration

University of Florida

Similar Profiles

CREATE PROFILE