Chris Yanez
Atlanta,GA
Summary
Accomplished Bartender Shift Manager with a proven track record at Rigatony's, adept in handling high-volume events and fostering a positive team environment. Expert in liquor, beer, and wine, with exceptional customer service skills, ensuring client satisfaction and efficient inventory management. Demonstrates strong multitasking abilities and a service-oriented mindset, contributing to significant improvements in customer experience and operational efficiency.
Overview
5
5
years of professional experience
Work History
Bartender
Fadoirishpub
Atlanta, GA
02.2022 - 07.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender Shift Manager
Rigatony's
Tempe, AZ
03.2019 - 01.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Pastry Arts - Baking And Pastry Arts
Florida Culinary Institute
West Palm Beach, FL07.2006
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Outgoing Personality
- Patience and Tolerance
- Engaging personality
- Customer service expertise
- Handling Difficult Customers
- Service-oriented mindset
- Classic cocktails
- Wine and liquor knowledge
Timeline
Bartender
Fadoirishpub
02.2022 - 07.2024
Bartender Shift Manager
Rigatony's
03.2019 - 01.2022
Pastry Arts - Baking And Pastry Arts
Florida Culinary Institute