Open To Work
Chrishaun Jackson
Uncut
Norfolk,VA
Work Preference
Job Search Status:
Open to work
Work Type
Full TimePart Time
Location Preference
RemoteHybridOn-Site
Location:
Norfolk, VA
Open to relocation:
No
Minimum Desired Compensation
$65000/yr
Important To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionPaid time off
18
Years of experience
Dynamic Sales Manager with expertise in sales strategy execution and team leadership. Proven track record of exceeding revenue targets through effective communication and customer engagement.
Work History
Sales Manager / Office Operations Manager
3 Years 5 Months- Drove revenue growth by leading sales team to consistently exceed quarterly targets.
- Implemented targeted sales strategies through prospecting and customer engagement.
- Analyzed market trends to identify new sales opportunities and create effective strategies.
- Managed client relationships to enhance satisfaction and foster repeat business.
- Coached sales representatives on effective customer communication, needs assessment, and negotiation techniques.
- Developed comprehensive training programs to elevate team skills and product knowledge.
- Monitored sales activities to identify trends and opportunities for strategic improvement.
- Maintained accurate records of customer interactions, contracts, and CRM information.
Solar Sales Consultant
1 Year- Conducted consultative sales conversations with residential and commercial clients to identify needs and recommend solar solutions.
- Managed customer relationships throughout sales cycles, ensuring seamless transition from initial contact to installation coordination.
- Educated customers on product advantages, potential savings, available options, and next steps.
- Generated and pursued sales leads through proactive outreach and engagement, contributing to overall sales growth.
- Resolved issues arising during projects or the installation process.
- Compiled reports detailing daily sales activities, providing insights for strategic planning and performance evaluation.
- Assisted in training new staff members on effective sales techniques for solar systems.
Technical Client Support Analyst
4 Years 8 Months- Resolved escalated customer and technical issues to strengthen client relationships and ensure high service satisfaction.
- Provided technical support to clients via phone, email, and remote access tools.
- Utilized remote support tools and CRM systems to document customer interactions and coordinate resolutions.
- Managed client meetings and collaborated with cross-functional teams to deliver effective solutions.
- Communicated complex technical information clearly to customers and internal stakeholders.
- Analyzed client issues and escalated complex problems to senior teams.
- Developed detailed documentation for customer service requests and processes.
- Evaluated customer satisfaction levels weekly, providing feedback on experience surveys.
REVENUE AND CLIENT MANAGEMENT
3 Years 6 Months- Informed clients about product details and requirements on product account requirements and options through effective communication.
- Identified opportunities to strengthen client relationships, increasing customer retention rates.
- Educated clients on product account requirements, processes, and available options through clear communication.
- Collaborated with risk compliance and clearing teams to resolve complex customer issues.
- Managed multiple customer priorities while ensuring professional service delivery.
- Resolved customer issues with knowledgeable services, promoting high customer satisfaction.
- Interacted with customers to understand and meet their needs through effective interpersonal skills to address needs efficiently.
- Developed innovative solutions that enhanced team performance and improved outcomes.
MANAGER
6 Years 1 Month- Oversaw daily operations, including Salesforce case management and service processes.
- Monitored performance metrics, implementing targeted improvements to enhance productivity and customer service.
- Managed customer issues and escalations, ensuring prompt resolutions and effective follow-ups.
- Coached customer-facing teams to improve sales performance and consistently meet targets.
- Trained employees on effective communication, account handling, and operational procedures.
SALES AGENT
3 Years 1 Month- Consistently exceeded sales expectations through effective prospecting and relationship-building strategies.
- Identified customer needs, presented solutions, and negotiated successful sales closures.
- Executed high-volume outbound prospecting and customer outreach, driving generation of new business opportunities.
- Developed strong customer relationships that facilitated satisfaction and repeat business.
- Coordinated management of multiple prospects, ensuring thorough follow-up throughout the sales process to enhance customer engagement.
Education
High School Diploma
Some College (No Degree) - Business
Skills
Sales strategy and execution
Sales process optimization
Sales territory growth strategies
Revenue forecasting
Market analysis
CRM management
Client retention strategies
Customer engagement
Sales team training and development
Sales presentation skills
Negotiation techniques
Closing techniques for sales
Team leadership
Team oversight
Employee training programs
Employee motivation
Problem solving
Relationship management
Relationship building
Effective communication
Timeline
Solar Sales Consultant
Freedom Pros
02.2025 - 02.2026Read More
Sales Manager / Office Operations Manager
Uncut
02.2023 - 07.2026Read More
Technical Client Support Analyst
PayComplete
05.2018 - 01.2023Read More
REVENUE AND CLIENT MANAGEMENT
NinjaTrader
05.2018 - 11.2021Read More
MANAGER
DebtCleanse
04.2012 - 05.2018Read More
SALES AGENT
Ptm Consulting
01.2009 - 02.2012Read More
South Windsor High School
High School Diploma
Read More
Mountain State University
Some College (No Degree) from Business
Read More