Chrishauna Mckibben
Decatur,GA
Summary
A highly capable assistant who provides patients' care as instructed by physicians. Compassionate, detail- oriented, and motivated to assist expert medical teams during high-pressure situations. Effective communicator who works well under pressure, with an excellent eye for detail and well-developed time management abilities.
Overview
4
4
years of professional experience
Work History
MEDICAL ASSISTANT- STUDENT
United Education Institute- Student
Stone Mountain, GA
08.2022 - Current
- Scheduled appointments for patients
- Cleaned and sterilized instruments and disposed of contaminated supplies
- Obtained medical information and measured vital signs, weight and height
- Collected blood, tissue and other laboratory specimens, logged specimens and prepared them for testing
- Recorded patients' medical history, vital statistics and information such as test resulted in medical records
- Performed general office duties, such as answering telephones, taking dictation and completing insurance forms
- Operated x-ray, electrocardiogram (EKG), and other equipment to administer routine diagnostic tests
- Showed patients to examination rooms and prepared for physician
Customer Service Representative
Walmart
Atlanta, GA
08.2020 - 03.2022
- Maintained look and cleanliness of department
- Handled online shipments
- Provided regular cash register audits
- Maintained professional appearance and attitude
- Managed inventory shrink reduction plans, assisting with maintaining protection of company assets
- Entrusted with the responsibility of handling daily large amounts of cash
- Instrumental in increasing revenue in stores by selling large amounts of merchandise
- Demonstrated patience and understanding to ensure the customer would be satisfied
CALL CENTER CUSTOMER SERVICE REPRESENTATIVE
Southeast Transportation
Atlanta, US
- Provided project and administrative support
- Handled high call volume and confirmed appointments ensuring accuracy and details for Medicaid recipients
- Handled day-to-day management of personal documentation for Medicaid recipients
- Provided support to ensure recipients received adequate transportation to and from medical appointments
- Acted as liaison to Medicaid recipients ensuring correct documentations for medical appointments, handling complaints, emails and DCH errors
Education
Certified Medical Assistant -
MEDICAL ASSISTANT
United Education Institute
05-2023
Skills
- Sterilization techniques
- Immunization Administration
- Insurance Verification
- Vital signs monitoring
- HIPAA Compliance
- Patient Scheduling
- Medical Terminology
- Operating EKG Equipment
Timeline
MEDICAL ASSISTANT- STUDENT
United Education Institute- Student
08.2022 - Current
Customer Service Representative
Walmart
08.2020 - 03.2022
CALL CENTER CUSTOMER SERVICE REPRESENTATIVE
Southeast Transportation
Certified Medical Assistant -
MEDICAL ASSISTANT
United Education Institute