Dedicated and conscientious Medical Assistant with a proven track record at Northside Hospital Atlanta, excelling in patient care coordination and vital signs monitoring in fast-paced setting, Competent in administration. Demonstrates exceptional professionalism and a compassionate approach, enhancing patient experiences. Skilled in HIPAA compliance and direct patient care, contributing to improved clinic efficiency and patient satisfaction. Positive and upbeat with excellent communication skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant Student
Someone Cares Community Health
11.2023 - 12.2023
Prepared examination rooms prior to appointments, ensuring a clean and safe environment for patients.
Supported patients by conducting routine tests, such as blood pressure measurements and glucose checks, to monitor their health.
Administered injections proficiently while adhering to strict safety protocols.
Promoted a positive work environment through effective teamwork and clear communication among staff members.
Checked patient insurance, demographic, and health history to keep information current.
Maintained current and accurate medical records for patients.
Adhered to strict HIPAA guidelines to protect patient privacy.
Responded to correspondence from insurance companies to verify patient's coverage.
Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Transcribed phone messages and relayed to appropriate personnel.
Coordinated referral processes, effectively liaising between patients, providers, and specialists for seamless care transitions.
Maintained a clean and organized reception area, contributing to a professional, efficient, and welcoming environment for patients and visitors.
Managed billing processes accurately, minimizing discrepancies and improving revenue collection rates for the practice.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Greeted visitors and initiated triage processes for clients to streamline patient flow.
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Medical Assistant
Northside Hospital Atlanta
03.2023 - 07.2024
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Prepared lab specimens for diagnostic evaluation.
Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
Community MD Neurology
08.2024 - 09.2024
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Performed brain mapping on patients.
Retrieving brain data on patients.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Collaborated with interdisciplinary healthcare teams to provide coordinated care.
Medical Assistant
Piedmont Fayette Hospital
11.2024 - 02.2025
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Completed EKGs and other tests based on patient presentation in office.
Collected and documented patient medical information such as blood pressure and weight.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Taught patients about medications, procedures, and care plan instructions.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Education
High School Diploma -
Tri-Cities High School
2575 Harris St East Point Ga 30344
05-2019
Associate of Science - Biology
Geogia State University
33 Gilmer St Se Atlanta Ga 30303
06-2020
Certificate - Medical Assistant
United Education Institute
Atlanta, GA
02-2023
Skills
Vital signs monitoring
Customer service
HIPAA compliance
Medical terminology knowledge
Clinical documentation
Direct patient care
Patient scheduling
Patient-focused care
Data entry
Sterilization techniques
Reliable team player
Infection control protocols
Electronic health records
Immunization administration
Electronic medical records
Healthcare ethics
Compassionate
CPR
Phlebotomy techniques
Wound care expertise
Laboratory specimen collection
Medical billing basics
Professionalism and ethics
Insurance verification
Maintaining confidentiality
Appointment setting
Patient care excellence
Compassionate caregiver
Phlebotomy proficiency
Time management
Patient care coordination
Anatomy
Patient flow management
Lab specimen processing
First aid
Neurophysiology
Vital sign monitoring
Medical supply inventory
Equipment sterilization
Physical examination
Medical terminology
Complex Problem-solving
Trustworthy companion
Adaptable
OB/GYN procedures
Medical billing
Anatomy and physiology
Valid [georgia] driver's license
Surgical support
Phlebotomy
Reliable transportation
Clear communication
Companionship and emotional support
Operating EKG equipment
Critical thinking
Certified in CPR/AED
Tray organization
Decision-making
Payment collection
Medical office assistant
Certified clinical medical assistant (CCMA)
EMR / EHR
Accomplishments
I have accomplished graduating from high school receiving my high school diploma and graduated from medical school receiving my medical assistant certification.
Successfully transitioned facility to use of cerner and epic .
Completed 30 clinical hours in diagnostic and portable EKGs.
Certification
Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
Basic Life Support (BLS) - American Heart Association.
Registered Medical Assistant at Community Hospital- Community Cares Of The Grand Valley/CMU Health CenterRegistered Medical Assistant at Community Hospital- Community Cares Of The Grand Valley/CMU Health Center