Proven customer service expert with a track record of resolving complex issues and enhancing customer loyalty at United Airlines. Skilled in active listening and critical thinking, adept at money handling, and maintaining professionalism under pressure. Demonstrated ability to improve customer satisfaction significantly, leveraging professional telephone demeanor and problem-solving abilities for superior service delivery. Knowledgeable and dedicated customer service professional with extensive experience in the food and airlines industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.