Chrislyn Turner

• Managed a team of catastrophe adjusters for 4 consecutive years. Handled large loss claims, pre-litigated matters, commerical claims, NCJUA claims, and all other CAT and daily claims on behalf of the carrier.
• Handled manager escalations, instructed a team daily, and completed daily manager tasks such as approving file authorities and large claim payments
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Coordinated resources effectively to meet project deadlines and achieve desired results.

Processed CAT claims on behalf of the carrier

• Negotiated fair settlements with contractors, public adjusters, and attorneys to resolve disputed claims amicably.

• Negotiated fair settlements with contractors, public adjusters, and attorneys to resolve disputed claims amicably.
• Proactively managed workload during high-volume catastrophe events, prioritizing urgent cases for prompt attention.

• Managed catastrophe claims caseload for timely resolution, ensuring client satisfaction and maintaining company reputation.
• Handled field and inside claims assignments which included short term on-site deployments and inside long-term assignments.

Sales Representative and Customer Service Representative