Chrisoula Kontogiannis
Little Egg Harbor,New Jersey
Summary
Proactive Hostess/Office Assistant with extensive experience in customer service and effective multitasking. Skilled in phone etiquette, providing warm greetings, managing reservations, and maintaining a clean and safe environment. Bringing strong patience, empathy, and the ability to balance various responsibilities simultaneously.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Hostess/Office Assistant
Dynasty Diner
12.2004 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Pre-K Teacher/Assistant Director
Harmony Schools
04.1997 - 08.2004
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Promoted social-emotional development with interactive lessons on empathy, conflict resolution, and self-regulation techniques.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Education
No Degree -
Bloomfield College
Bloomfield, NJNo Degree - Psychology
Rutgers University
New Brunswick, NJSkills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
Certification
NJEDCERT
Instructional Subsitute Certification
License ID: 01845286
Code: 9041
Exp: 11/4/2029
Timeline
Hostess/Office Assistant
Dynasty Diner
12.2004 - Current
Pre-K Teacher/Assistant Director
Harmony Schools
04.1997 - 08.2004
No Degree -
Bloomfield College
No Degree - Psychology
Rutgers University
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