Chris P. Wiggins Jr
Beaufort,SC
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service
Parkers Kitchen
01.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
- Offered customer advice and assistance, paying attention to special needs or wants.
- Provided customer feedback to management and identified areas of improvement for products and services.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans, and wiping down surfaces.
- Responded proactively and positively to rapid change.
Plumbing Assistant
Tj's Plumbing and Heating
01.2019 - 01.2020
- Performed rough-ins, repairing or replacing fixtures and water heaters and located or removed leaking or broken pipes.
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
HVAC Service Tech/Apprentice Installer
LCB Contracting Solutions
03.2018 - 03.2019
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Laid out materials and system components to prepare for installation.
- Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.
- Learned wide range of simple and complex techniques from on-the-job training.
Landscape Worker
Blueline Landscaping
01.2016 - 01.2018
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Handled hedge, bush, and shrub trimming.
- Maintained commercial and residential landscapes with comprehensive and diverse team.
- Edged and mowed lawns, flowerbeds and landscape features.
- Performed weekly groundskeeping and building maintenance for multiple satisfied customers.
- Assisted with irrigation system maintenance and repair.
Education
Associates - Applied Sciences
Trident Technical College
North Charleston, SC2018
HVAC Certificate - Heating, Air Conditioning, And Refrigeration Installation And Repair
Trident Technical College
North Charleston, SC2017
Skills
- Corporate Policies
- Effective Communication
- Client Relations
- Positive Attitude
- Attention to Detail
- Active Listening
- Interpersonal Skills
Certification
HVAC-EPA Type 1
Timeline
Customer Service
Parkers Kitchen
01.2023 - Current
Plumbing Assistant
Tj's Plumbing and Heating
01.2019 - 01.2020
HVAC Service Tech/Apprentice Installer
LCB Contracting Solutions
03.2018 - 03.2019
Landscape Worker
Blueline Landscaping
01.2016 - 01.2018
Associates - Applied Sciences
Trident Technical College
HVAC Certificate - Heating, Air Conditioning, And Refrigeration Installation And Repair
Trident Technical College
HVAC-EPA Type 1
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