Chrispin Nyakieni

• Company Overview: Redington Gulf is present in more than 37 markets encompassing India, the Middle East, Turkey, Africa, and South Asia, including Singapore. It partners with over 290 international brands to bring their products to consumers across emerging markets. Redington Gulf is the largest IT distributor and supply chain solutions provider in the Middle East and Africa, distributing and servicing products for global vendors such as HP, Acer, Dell, Samsung, Western Digital, Cisco, and Nokia. The company offers warehousing, logistics, credit management, and warranty/post-warranty product repair services. Through an automated platform named Cloudquarks portal, Redington manages a large number of CSP transactions across MEA and supports channel partners with presales, licensing advice, consulting, post-sales, and GTM. Redington Gulf is also the sole Value Added Distributor for AWS in MEA
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• Achievements:
• Directed a team of 7 auditors, resulting in a 30% increase in audit efficiency by implementing new audit software and streamlining audit processes.
• Developed and executed a comprehensive risk-based internal audit strategy, identifying key risk areas and reducing potential financial losses by 20%.
• Implemented a new audit reporting system, improving the clarity and accessibility of audit findings and recommendations, leading to a 15% increase in stakeholder satisfaction.
• Managed the internal audit of a $500M project, identifying cost overruns and recommending corrective actions that saved the company $50M.
• Enhanced the company's internal control system, reducing audit findings by 25% and improving the company's compliance with regulatory requirements.
• Collaborated with the IT department to develop an automated audit tracking system, reducing audit cycle time by 20% and improving audit productivity.
• Conducted detailed financial and operational audits, uncovering discrepancies and inefficiencies that resulted in a 10% cost saving for the company.
• Developed and delivered audit training programs for staff, improving audit skills and knowledge, and enhancing the overall effectiveness of the audit team.
• Played a key role in the successful completion of an external audit, resulting in a clean audit opinion and a 15% reduction in audit fees.
  

• Company Overview: Safaricom PLC is a Kenya-based technology company engaged in providing a range of services and solutions, including mobile voice, messaging, data, financial and converged services, and digital services that enable commercial and personal platforms as well as ecosystem partnerships. It comprises two operating segments based on their geographic locations, namely Kenya and Ethiopia. Its business includes M-PESA for business, Internet for business, Cloud solutions, Mobile communication solutions, and Cybersecurity solutions. Its services and solutions include M-PESA, Fuliza, Lipa Na M-PESA (LNM), KCB M-PESA, M-Kesho Bank Account, M-Shwari, M-KOPA, M-TIBA, M-PESA Consumer App, M-PESA Go, M-PESA Business App, Pochi La Biashara, Kifaru Net, M-PESA GlobalPay Virtual VISA Card, and M-Salama. Its subsidiaries are Vodafamily Ethiopia Holding Limited, Instaconnect Limited, Safaricom Money Transfer Services Limited, DigiFarm Kenya Limited, and East Africa Tower Company Limited.

Achievements:

• Led the internal audit team in developing a technology-led machine learning algorithm that reduced fraud in the Lipa Mdogo Mdogo mobile device program from 200 cases per quarter to almost 2 cases in the following year.
• Spearheaded the design and launch of an internal audit charter, cutting the internal audit projects turnover time from 3 months to 1.5 months.
• Led and designed the internal audit department Charter for Safaricom Ethiopia, a subsidiary of Safaricom PLC.
• Implemented process improvements in the M-PESA mobile money transfer platform, significantly reducing fraud by introducing a marker-checker system for all approvals.
• Created "Dubi," a predictive analytics tool that triggered alerts to the fraud department during fraudulent activities in the SIM replacement system.
• Developed and maintained audit policies and procedures, resulting in a 20% improvement in audit quality and a 10% increase in stakeholder satisfaction.
• Stayed abreast of changes in laws, regulations, and industry best practices, resulting in a 30% reduction in compliance issues and a 15% increase in overall efficiency.
• Provided guidance and training to internal audit staff, resulting in a 20% improvement in staff performance and a 10% increase in staff satisfaction.
• Evaluated the effectiveness of internal controls and identified potential fraud and other irregularities, resulting in a 40% reduction in fraudulent activities.
• Prepared and presented audit reports to senior management, resulting in a 15% increase in management's understanding of audit findings and recommendations.
• Monitored and assessed the implementation of audit recommendations, resulting in a 25% increase in the implementation rate of recommendations.
• Developed and implemented an internal audit plan that resulted in a 25% reduction in compliance issues and a 15% increase in overall efficiency.
• Conducted risk assessments and developed audit plans that identified and addressed potential non-compliance issues, resulting in a 30% reduction in audit findings.
• Led and managed audit projects, including planning, fieldwork, and reporting, resulting in a 20% improvement in audit quality and a 10% increase in stakeholder satisfaction.