Chrissi Penny
Jacksonville,Florida
Summary
Dynamic professional with extensive experience in quality control and machinery operation at Anchor Glass Container. Proven ability to enhance workflow efficiency and ensure compliance through meticulous auditing and training. Strong organizational skills and proficiency in Microsoft Office Suite drive successful project outcomes and team collaboration.
Overview
21
21
years of professional experience
Work History
Consulting Contractor
Arglass
Valdosta, Georgia
08.2025 - 11.2025
- Operated machinery for glass production and ensured quality standards.
- Monitored workflow and maintained inventory levels for efficiency.
- Collaborated with team members to troubleshoot production issues.
Quality Control Inspector
Anchor Glass Container
Jacksonville, FL
02.2016 - 11.2024
- Audited product quality to ensure compliance with specifications.
- Collaborated with forming during sample operations to maintain production standards.
- Operated and maintained machines, resolved jams in case packers, and managed carton department operations.
- Scanned packaging labels for shipping and trained new employees.
Collection Specialist/Claim Processor
HCA – The Healthcare Co/Shared Services
Jacksonville/Gainesville, FL
10.2015 - 02.2016
- Managed billing accounts and assisted patients with payment issues.
- Handled payments from guarantors and insurance companies via phone, email, and certified mail.
- Supported daily office operations and performed data entry tasks.
Property Claims Adjuster
Nationwide Insurance
Gainesville, FL
11.2004 - 10.2015
- Provided advisory and analytical support for commercial audits.
- Maintained records, prepared reports, and resolved common issues.
- Led the Commercial Department’s Communications Initiative and acted as a subject matter expert.
Education
High School Diploma -
Williston High School
Williston, FL05.1992
Some College (No Degree) - All Lines Adjuster License
Santa Fe College
Gainesville, FLSkills
- Windows Software
- Microsoft Office Suite
- Oral communication
- Written communication
- Time management
- Prioritization
- Organizational skills
- Availity
- Medicaid portal
- Machinery operation
- Workflow monitoring
- Quality control
- Compliance auditing
- Training new employees
Timeline
Consulting Contractor
Arglass
08.2025 - 11.2025
Quality Control Inspector
Anchor Glass Container
02.2016 - 11.2024
Collection Specialist/Claim Processor
HCA – The Healthcare Co/Shared Services
10.2015 - 02.2016
Property Claims Adjuster
Nationwide Insurance
11.2004 - 10.2015
High School Diploma -
Williston High School
Some College (No Degree) - All Lines Adjuster License
Santa Fe College