Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Chrissy Briggs

Sales
Bemus Point,NY

Summary

Experienced and skilled leader in cultivating customer relationships and enhancing team performance. Experienced in managing diverse teams while achieving operational goals and improving service delivery. "Born ready" to leverage expertise for impactful business outcomes and life long relationships.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Owner/Operator

That Farm Market
Sugar Grove, PA
05.2025 - Current
  • Managed daily operations, scheduling and inventory control.
  • Developed customer relationships through personalized service and "small town" community engagement.
  • Relationship building and vendor negotiations to secure quality products at competitive prices.
  • Implemented marketing strategies.
  • Trained staff on best practices for product handling and customer service techniques.

General Manager

Greater Erie Auto Auction
Erie, PA
01.2003 - 05.2025
  • Worked with your Team daily to ensure efficient auction processes and customer satisfaction.
  • Built, Managed and Maintained strategic marketing initiatives to enhance auction visibility to attract continuous buyers and sellers.
  • Managed and maintained vendor / customer relationships for 20+.
  • Implemented performance, driving accountability among staff and improving operational efficiency.
  • Led a team of five managers, providing mentorship and fostering a collaborative work environment.
  • Managed a diverse team of wide age ranges, fostering a positive work environment and high employee satisfaction and high employee rentention
  • Encouraged and implemented strategies to increase sales (which increased customer satisfaction and company profitabilty)
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Proudly experienced year-over-year business growth while leading an amazing team of employees, managed by the "A Team" Managers with a long term vision for success and company purchase.

Sales Associate and Delivery Supervisor

Pepsi Bottling Group
Jamestown, NY
09.1999 - 12.2002

Developed and maintained strong

  • Organized racks and shelves to maintain store visual appeal, fighting for the "best space"
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Created and maintained daily and weekly reports for upper management.
  • Managed efficient teams of up to 10 unionized employees.
  • Efficiently assisted service workers when inventory loads were heavy - assisting with them for the day on the truck to maintain customer satisfaction and quickly rectify issues.

Education

Business Communication

Jamestown Business College
NY
05-1992

Skills

  • Operations Management
  • Sales / Marketing
  • Business / Event Planning
  • Relationship Building

Accomplishments

    I was honored by the invite tp speak on a panel with top colleagues across the nation at the National Auction Association Conference in San Diego CA.

    I was invited on a team to help create a"family fued" type connecting event at the IARA conference. Connecting colleagues and building relationships.

    I completed a two year program of the Auction Academy. Traveling the nation, visiting and learning best practices from the best in the "bidness:

Certification

C.A.R - Certified Auto Remarketer

Studied for and passed 20 modules on every aspect of the wholesale auction business.

Timeline

Owner/Operator

That Farm Market
05.2025 - Current

General Manager

Greater Erie Auto Auction
01.2003 - 05.2025

Sales Associate and Delivery Supervisor

Pepsi Bottling Group
09.1999 - 12.2002

Business Communication

Jamestown Business College
Chrissy BriggsSales