Chrissy Cook
Copper Cellar Corporation
Knoxville,TN
11
years of professional experience
Hospitality professional with a proven track record at Copper Cellar Corporation, excelling in leadership and operations management. Enhanced guest counts and positive reviews while implementing waste reduction initiatives, driving profitability. Skilled in team building and problem resolution, fostering a culture of excellence and efficiency in service delivery.
Work History
General Manager
6 Years 1 Month- Built trust with staff through open communication and regular follow-up on employee feedback.
- Acted as kitchen manager for several years, managed crew development focused on food quality standards and production pride.
- Increased business guest counts while improving positive review volume.
- Managed waste reduction initiatives to increase overall profits through cost control, including labor maintenance and ordering practices.
Supervisor
4 Years 9 Months- Supervised daily operations, ensuring efficient service and adherence to quality standards.
- Trained and mentored staff on cafe procedures and customer service excellence.
- Implemented inventory management practices, optimizing stock levels and reducing waste.
Education
- General Studies
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Timeline
General Manager
Copper Cellar Corporation
02.2020 - 03.2026Read More
Supervisor
It’s All So Yummy Cafe
05.2015 - 02.2020Read More
Walters State Community College
from General Studies
Read More