Christa Bradford
Queen Creek,AZ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Claims Associate
StateFarm
10.2023 - 12.2023
- Answering inbound calls and making outbound calls to customers within a fast-paced environment.
- Simultaneously switching through different software, while supporting customers with care and compassion.
- Provided exceptional customer service by addressing inquiries promptly and resolving issues professionally.
- Developed positive relationships with clients, fostering trust and open communication during the claims process.
- Accurately and precisely updating customers' files with the data that has been given either verbally or written.
- Responding and resolving difficult and sensitive customer issues/situations.
- Managing their stressful case in a fair, and professional manner.
- Maintain customer confidentiality.
Electrical Technician
Boeing
07.2021 - 10.2023
- As an electrical tech my duties include but aren't limited to; constructing wire-harnesses and panels by cutting, sorting, color-coding, measuring, crimping, soldering and routing various types of materials.
- Installed wire harness components in panels and other assemblies, while operating tools and equipment.
- Inspect and evaluate materials, components, subassemblies, assemblies, tools and product configuration in compliance with requirements to observe, measure, and record conformity to customer, regulatory and company specifications.
- Reports job status and restraints to coworkers and supervision.
- Identifies production inefficiencies and suggests potential improvements to product or processes.
Production Operator
ZF/TRW
08.2018 - 05.2020
- Transfers, stocks, loads and unloads propellant and other materials for production lines.
- Complete, daily, weekly and monthly checks on inflators and production lines
- Preform traceability activities to ensure accurate tracking of product
- Participates in general housekeeping duties in the work area.
- Completes end of shift and other paperwork required for documentation processes.
- Conducts on the job training for newly hires and/or transferred employees.
- Preforms quality procedures/ audits including dimensions checks as required; preforms visual inspection of completed inflators.
- Participated in meetings to resolve production issues, and interfaces with other shifts and support groups as needed.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Monitored machinery in operation to identify concerns and make corrections or report complex problems.
Education
High school Diploma -
Primavera Online High School
10.2017
Skills
- Strong Integrity
- Attention to Detail
- Active listening
- Interpersonal skills
- Problem-solving skills
- Professionalism
- Critical thinking
- Decision-making skills
- Multitasking
- Time Management
- Organizing and Prioritizing Work
References
References upon request
Timeline
Claims Associate
StateFarm
10.2023 - 12.2023
Electrical Technician
Boeing
07.2021 - 10.2023
Production Operator
ZF/TRW
08.2018 - 05.2020
High school Diploma -
Primavera Online High School
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