Summary
Overview
Work History
Education
Skills
Timeline
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Christa Dalesandro

Gainesville,FL

Summary

With a proven track record at Warby Parker, I excel in patient testing and team building, enhancing customer experiences and operational efficiency. Skilled in multitasking and problem-solving, I significantly contribute to workplace achievements, leveraging exceptional customer service and sales expertise to meet and exceed employer expectations.

Overview

5
5
years of professional experience

Work History

Optometric Technician

Warby Parker
Gainesville, FL
10.2023 - Current
  • Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
  • Performed preliminary eye exams, including visual acuity tests and color vision tests.
  • Filed paperwork in accordance with HIPAA regulations and office protocols.
  • Conducted vision screenings using automated refraction technology.
  • Educated patients about the importance of regular eye exams and preventive care measures.
  • Helped fit contact lenses on customers per doctor's instructions.

Lead Server

Samurai Japanese Sushi And Steak House
Gainesville, FL
09.2022 - 02.2024
  • Managed staff of 6 servers, delegating tasks and ensuring timely completion.
  • Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
  • Monitored inventory levels of food items and alerted management when supplies were running low.
  • Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
  • Addressed customer complaints in an efficient and courteous manner while adhering to restaurant standards.
  • Enforced health regulations concerning food handling, storage, sanitation practices.

Certified Server and Bar Trainer

Olive Garden
Estero, FL
09.2019 - 08.2022
  • Conducted training sessions for new and existing employees on server technologies.
  • Performed periodic testing of servers to ensure optimal performance.
  • Conducted hands-on workshops to demonstrate server features and functions to trainees.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Provided exceptional service to high volume of daily customers.

Education

Master of Science - Management

University of Florida
Gainesville, FL
12-2024

Bachelor of Arts - Political Science

Florida Gulf Coast University
Fort Myers, FL
12-2021

Skills

  • Patient testing
  • Paperwork management
  • Team building
  • Problem-solving aptitude
  • Exceptional customer service
  • Sales expertise
  • Multitasking Abilities

Timeline

Optometric Technician

Warby Parker
10.2023 - Current

Lead Server

Samurai Japanese Sushi And Steak House
09.2022 - 02.2024

Certified Server and Bar Trainer

Olive Garden
09.2019 - 08.2022

Master of Science - Management

University of Florida

Bachelor of Arts - Political Science

Florida Gulf Coast University

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Christa Dalesandro