Tammy Labrador
Reno,NV
Summary
Professional with strong background in optometry support, equipped to enhance patient care and streamline clinical operations. Proven ability to perform diagnostic tests, manage patient records, and assist with procedures. Strong focus on team collaboration, adaptability, and achieving results. Known for reliability, attention to detail, and excellent communication skills.
Overview
20
20
years of professional experience
Work History
Optometric Technician
Eyezone
Reno, NV
07.2025 - Current
- Performed preliminary eye exams, utilizing diagnostic equipment to gather essential patient information.
- Educated patients on proper contact lens care and eyewear selection, enhancing overall customer satisfaction.
- Assisted in patient intake process, ensuring accurate data entry and efficient flow of operations.
- Managed inventory of optical supplies, ensuring availability and organization for seamless daily operations.
- Coordinated scheduling of appointments, optimizing clinic efficiency and reducing patient wait times.
- Supported optometrists during examinations, contributing to thorough assessments and improved patient outcomes.
- Trained new staff on operational procedures and equipment use, fostering team competence and confidence.
- Implemented process improvements that streamlined workflows, enhancing service delivery within the clinic environment.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
- Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
- Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
- Assisted with dilating patients or using eye medications when directed by the optometrist.
- Acquainted patients with procedures and explained the purpose of testing to establish consent.
- Supported optometrists during emergency cases, aiding in prompt treatment and resolution of urgent issues.
Picker Packer
Thrive Market
Sparks, NV
12.2022 - 04.2024
- Pulled orders quickly to maintain demanding productivity.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Scanned packages and boxes and moved to loading dock for shipment.
- Protected materials for transport by correctly packaging products in boxes.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred products.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed orders precisely for correct items, sizes and quantities.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Interacted with guests in friendly and knowledgeable way.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Safely and securely loaded items to prevent damage during transport.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment while Lead is away temporarily.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Created and enforced detailed organization processes to increase quality and service standards.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Supervised and trained new staff in packing.
- Receiving product and put away in proper location.
- Produce inspection daily.
Office Technician
High Desert State Prison
09.2017 - 01.2021
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Maintained Clincian's schedule.
- Trained new employees in CERNER (electronic medical records.)
- Trained to be a SUT (Super user)
- Trained to be a TTT (Trainer of new employees)
- Answered phone calls
- Maintained 90 day medical appointments for all assigned inmates to 11 Clinicians.
- Managed emergency and all 7362's for inmates
- Assisted office manger with all assignments.
Front Office/Doctor's Assistant
Dr. Richard Marason
06.2014 - 09.2017
- Discussed problems, impairments and corrective lens prescriptions with patients to select proper corrective equipment.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
- Performed clerical duties, including pasting refractor receipts, entering data into spreadsheets and alphabetizing folders and invoices.
- Examined eyes with instruments and pharmaceutical agents to determine visual acuity.
- Preformed all special testing.
- Monitored office inventory to maintain adequate supply levels and order products.
- Collected copays and account balance payments and updated account records.
- Updated office calendars with new appointments and accommodated last-minute schedule changes.
- Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
- Managed customer complaints and rectified issues to complete satisfaction.
- Delivered key administrative support to coworkers, taking on additional tasks during peak times.
- Answered office phone and emails to schedule appointments, forward information as needed.
Front Office/doctors Assistant
DR. Gregory Boomer
12.2014 - 05.2015
- Updated office calendars with new appointments and accommodated last-minute schedule changes.
- Monitored office inventory to maintain adequate supply levels and order products.
- Collected copays and account balance payments and updated account records.
- Provided clerical support to all team members to improve office efficiency and enhance productivity.
- Managed customer complaints and rectified issues to complete satisfaction.
- Discussed problems, impairments and corrective lens prescriptions with patients to select proper corrective equipment.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
- Examined eyes with instruments and pharmaceutical agents to determine visual acuity.
- Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventative measures needed.
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Answered appointment calls to streamline office operations.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Sterilized medical equipment after each procedure.
- Communicated with patients by phone and via written correspondence.
- Tested and repaired medical testing equipment to maintain safety and accuracy.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Optometrist Assistant
Eye Specialist of Mid Florida
07.2006 - 07.2012
- Discussed problems, impairments and corrective lens prescriptions with patients to select proper corrective equipment.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
- Performed clerical duties, including pasting refractor receipts, entering data into spreadsheets and alphabetizing folders and invoices.
- Examined eyes with instruments and pharmaceutical agents to determine visual acuity.
- Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventative measures needed.
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Sterilized medical equipment after each procedure.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Communicated with patients by phone and via written correspondence.
- Assisted with technical treatments and entered information within patient records and charts.
- Troubleshot malfunctioning equipment and test systems to maintain testing accuracy.
- Tested and repaired medical testing equipment to maintain safety and accuracy.
- Completed clinical documentation in accordance with agency guidelines.
Education
High School Diploma -
ElModena High School
Orange, CASkills
Appointment scheduling
- Visual field testing
- Retinal photography
- Glaucoma screening
- Diagnostic imaging
- Optometric equipment operation
- Patient testing
- Color vision testing
- Eye health assessment
- Supply restocking
- Frame selection assistance
- Optical measurements
- Eyewear adjustments
- Patient recordkeeping
- Optical dispensing
- Glasses repair
- Medical terminology proficiency
- Contact lens fitting
- Tonometry testing
- Visual acuity testing
- Patient assessment
- Heartsaver first aid CPR AED (first aid CPR AED)
- Instrument sterilization
- Amsler grid testing
- Physician support
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving
Additional Information
Member of Safety Committee
Letter of recommendation (provided at interview)
Timeline
Optometric Technician
Eyezone
07.2025 - Current
Picker Packer
Thrive Market
12.2022 - 04.2024
Office Technician
High Desert State Prison
09.2017 - 01.2021
Front Office/doctors Assistant
DR. Gregory Boomer
12.2014 - 05.2015
Front Office/Doctor's Assistant
Dr. Richard Marason
06.2014 - 09.2017
Optometrist Assistant
Eye Specialist of Mid Florida
07.2006 - 07.2012
High School Diploma -
ElModena High School