Samantha Gibson
Greenup,KY
Summary
Dynamic Optometric Technician with extensive experience at Ironton Vision Center, excelling in visual acuity testing and patient scheduling. Proven ability to enhance patient satisfaction through exceptional customer service and effective communication. Skilled in managing electronic health records and ensuring seamless appointment flow, contributing to a more efficient practice environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Optometric Technician
Ironton Vision Center
09.2011 - Current
I pre test patients before they see the doctor by taking a full medical history, take vitals, check visual acuity, photos, among many things. Also I check patients in for their appointments, verify insurance, answer the phone, make appointments, pull charts and prepare them for future appointments, file charts, help patients pick out glasses and order glasses
Medical Assistant/Receptionist Floater
Morehead Clinic
04.1996 - 04.2011
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Education
AAB - Medical Office Systems
Morehead State University
Morehead, KY05.1991
Skills
- Appointment scheduling
- Visual field testing
- Retinal photography
- Optometric equipment operation
- Paperwork management
- Pre-testing procedures
- Payment collection
- Appointment setting
- Frame selection assistance
- EHR updating
- Glasses repair
- Chart preparation
- Insurance preauthorization
- Medical history documentation
- Visual acuity testing
- Physician assistance
- Customer service
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Electronic health records
- Relationship building
- Patient scheduling
- Medical terminology
Timeline
Optometric Technician
Ironton Vision Center
09.2011 - Current
Medical Assistant/Receptionist Floater
Morehead Clinic
04.1996 - 04.2011
AAB - Medical Office Systems
Morehead State University