Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christa Fink

Denver,CO

Summary

Dynamic retail professional with expertise in plan-o-gram creation and customer service, honed at Retail Merchandising Services Inc. Proven track record in optimizing product placement and enhancing team collaboration, resulting in improved inventory management and customer satisfaction. Strong attention to detail and decision-making skills drive successful merchandising strategies.

Overview

20
20
years of professional experience

Work History

Retail Merchandiser

Retail Merchandising Services Inc.
06.2023 - 10.2025
  • Analyzed sales data to optimize product placement and inventory levels.
  • Collaborated with team to execute visual merchandising strategies effectively.
  • Conducted regular audits to ensure compliance with brand standards and policies.
  • Developed relationships with store personnel to enhance product visibility and promotions.
  • Trained new staff on merchandising techniques and best practices for product displays.
  • Implemented process improvements that streamlined inventory management tasks.

Home Health Aide

People Care South
02.2018 - 06.2023
  • Provided personalized care to clients, enhancing daily living activities and overall well-being.
  • Assisted clients with mobility and personal hygiene, ensuring comfort and dignity in care.
  • Monitored clients' health status, reporting changes to healthcare professionals for timely intervention.
  • Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to individual needs.
  • Implemented safety protocols to minimize risks and ensure a secure home environment for clients.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.

Front End Supervisor

Venture Inn
04.2014 - 02.2018
  • Supervised daily operations, ensuring adherence to quality and service standards.
  • Trained and mentored team members on customer service best practices.
  • Implemented inventory management procedures to optimize stock levels.
  • Coordinated staff schedules to enhance operational efficiency and coverage.
  • Resolved customer inquiries and complaints, improving satisfaction rates.
  • Developed training materials for new hires to ensure consistent service delivery.
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

Customer Service Representative

Dish Network Corp
01.2006 - 04.2014
  • Resolved customer inquiries and issues through effective communication and problem-solving techniques.
  • Managed billing disputes, ensuring accurate account adjustments and maintaining customer satisfaction.
  • Collaborated with technical support team to troubleshoot service interruptions and enhance user experience.
  • Trained new representatives on company policies, procedures, and customer service best practices.
  • Led initiatives to streamline call handling procedures, resulting in reduced wait times for customers.
  • Implemented quality assurance measures to monitor performance and consistently improve service standards.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

High School Diploma -

Horizon High School
Broomfield, CO

General Bachelors Degree - Business Administration And Management

Westwood College
Thornton, CO
05.2002

Skills

  • Plan-o-gram creation
  • Merchandise planning
  • Interior and exterior displays
  • Customer service
  • Time management
  • Attention to detail
  • Decision-making
  • Teamwork and collaboration
  • Quality control

Timeline

Retail Merchandiser

Retail Merchandising Services Inc.
06.2023 - 10.2025

Home Health Aide

People Care South
02.2018 - 06.2023

Front End Supervisor

Venture Inn
04.2014 - 02.2018

Customer Service Representative

Dish Network Corp
01.2006 - 04.2014

High School Diploma -

Horizon High School

General Bachelors Degree - Business Administration And Management

Westwood College
Christa Fink