Christa Gleason
Seattle
Summary
Detail-oriented technician with expertise in quality control and troubleshooting. Proven ability to enhance workflow efficiency and improve customer satisfaction in manufacturing environments.
Overview
9
9
years of professional experience
Work History
Manufacturing/Disaster Relief Technician
Pallet Shelter
Everett, WA
07.2024 - 06.2025
- Operated pallet management systems to streamline inventory tracking and organization.
- Assisted in assembly of shelter components, ensuring accuracy and compliance with safety standards.
- Collaborated with team members to optimize workflow efficiency during shelter production processes.
- Monitored quality control measures, identifying defects and implementing corrective actions as needed.
- Conducted routine maintenance on tools and equipment, enhancing operational reliability and performance.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Construction Training Assistant
TRAC (Trade Related Apprenticeship Training)
Gig Harbor, WA
02.2020 - 04.2023
- Developed training materials to enhance learning outcomes for apprentices.
- Facilitated workshops and training sessions, ensuring participant engagement and comprehension.
- Assisted in evaluating training effectiveness through feedback collection and analysis.
- Coordinated scheduling of training programs, optimizing resource allocation and attendance.
- Implemented process improvements based on participant feedback to enhance program quality.
- Maintained accurate records of trainee progress and performance metrics for reporting purposes.
Industrial Maintenance Technician
WCCW
Gig Harbor, WA
04.2016 - 09.2018
- Diagnosed and repaired electrical, mechanical, and hydraulic systems to maintain operational efficiency.
- Conducted routine maintenance on production equipment, ensuring reliability and reducing downtime.
- Collaborated with team members to troubleshoot equipment failures and implement effective solutions.
- Developed and executed preventive maintenance schedules to extend equipment lifespan and minimize breakdowns.
- Analyzed equipment performance data to identify areas for improvement and optimized repair processes accordingly.
- Operated various tools and equipment proficiently while maintaining a safe work environment at all times.
Education
Associate of Applied Science - Business
Tacoma Community College
Tacoma, WA07-2020
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Installation and repair
- Troubleshooting
- Quality control
- Customer interaction
- OSHA compliance
- Electrical repair
- Document preparation
- Customer rapport
- Staff education and training
Timeline
Manufacturing/Disaster Relief Technician
Pallet Shelter
07.2024 - 06.2025
Construction Training Assistant
TRAC (Trade Related Apprenticeship Training)
02.2020 - 04.2023
Industrial Maintenance Technician
WCCW
04.2016 - 09.2018
Associate of Applied Science - Business
Tacoma Community College