Christa Grizzle
Dawsonville,GA
Summary
Logistics and warehouse professional with strengths in staff training, customer relations, and workflow coordination. Supports smooth dock, inventory, and fleet operations by enforcing safety procedures, maintaining records, and helping teams meet quality and service goals.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Manager Customer Logistics
Ryder Systems Inc
Suwanee, Georgia
10.2023 - Current
- Coordinated Ryder transportation operations and daily workflows to ensure seamless logistics.
- Organized shipment logistics to meet distribution deadlines, dock activity, and fleet dispatch priorities.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached and trained team members to enhance job performance and align with operational goals.
- Supported Ryder continuous improvement through process updates and staff coaching.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Ensured adherence to compliance requirements for quality and safety with Ryder quality, safety, and maintenance procedures.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Monitored driver performance and compliance with safety regulations.
- Recruited and hired qualified candidates to fill open positions.
- Developed and implemented strategic plans to achieve company objectives.
- Resolved customer concerns regarding freight issues to improve satisfaction with delivery quality.
CUSTOMER LOGISTICS SUPERVISOR
Ryder Integrated Logistics
Suwanee, GA
03.2018 - Current
- Facilitated customer service initiatives to improve client satisfaction and foster loyalty.
- Trained new staff members on proper procedures for receipting, ordering, inventory management, warehouse management, and programs needed to complete all daily tasks.
- Conducted regular feedback sessions to enhance staff performance and provide targeted guidance.
- Maintained timekeeping and payroll files to support timely and accurate employee compensation.
Education
ASSOCIATE IN SCIENCE (A.S.) - EARLY CHILDHOOD EDUCATION (AECE)
Gainesville College & State University
Gainesville, GA01-2002
Skills
- Transportation management
- Operations and Logistics
- Warehouse management
- Warehouse Operations
- Safety compliance
- Safety Standards
- Policy adherence
- Process improvement
- Customer Relations
- Staff Training
- Payroll administration
- Cross-functional team management
- Partnership development
- Problem solving
- Attention to detail
- Cross-functional team management
Personal Information
Title: MANAGER CUSTOMER LOGISTICS
Certification
PIT Train the Trainer
Timeline
Manager Customer Logistics
Ryder Systems Inc
10.2023 - Current
CUSTOMER LOGISTICS SUPERVISOR
Ryder Integrated Logistics
03.2018 - Current
ASSOCIATE IN SCIENCE (A.S.) - EARLY CHILDHOOD EDUCATION (AECE)
Gainesville College & State University