Summary
Overview
Work History
Education
Skills
Timeline
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Christa McIntyre

Perry,NY

Summary

Writer with marketing, technical, long and short form journalism experience. Enjoy continuing to develop craft and supporting others in their process.

Overview

10
10
years of professional experience

Work History

Operations Manager

Butter Meat Co.
02.2023 - Current
  • Responsible for operations of industry and community leading business
  • Manage in store and online sales, inventory, ordering, vendor relations and staff
  • Help develop, document and compose processes to insure efficiency, productivity and consistency of product
  • As media liaison, develop, write and create copy for in store, social media platforms and traditional print publications
  • Research, develop, create and implement marketing campaigns
  • Helped to foster community third space
  • Manage and supervise staff, including task allocation, setting deadlines, and monitoring performance
  • Purchase materials, plan inventory, and also oversee efficiency to maintain optimal supply chain operations
  • Analyze financial data to identify opportunities for improving profitability.

Customer Service Representative

J.N. White Designs
09.2021 - 02.2023
    • Worked with local, international and industry leading clients to provide them with custom printed and manufactured labels and electronics
    • Prioritized and orchestrated national and international deliveries upon request
    • Facilitated communication between departments to ensure the best possible product would meet or exceed the customer's expectations
    • Estimated and delivered quotes and pricing on custom-made products
    • Collaborated with third party vendors on customer's behalf
    • Responsible for managing and organizing long and short term work load
    • Supported work and internal operations with digital and physical filing, creating and managing spreadsheets, database upkeep, answering and organizing correspondence with customers and between departments, wrote copy for internal newsletter
    • Encouraged team building exercises within and across departments.

Care Coordinator

211info/Connect Oregon
04.2019 - 09.2021
  • Social services case manager and person centered advocate with strong problem solving skills to help vulnerable populations connect and access wraparound support
  • Worked with federal, multiple state, local government bureaus and area non-profits to find the best fit for clients facing complex medical and economic situations, such as domestic violence, post surgery respite, rapid rehousing and more
  • Developed and upheld professional collaborations with government, medical, veteran and social services professionals and also working relationships with clients from a variety of backgrounds
  • Performed work within a pilot program that started during the pandemic and assured that it was successful enough to receive additional funding and hire more staff
  • Worked across multiple internal databases, responsible for managing workload, client correspondence, answering phones, filing paperwork, researching within government and non-profit areas for clients, advocating for clients through phone calls, email, filing papers, filling out forms and writing letters
  • Developed workload strategies, spreadsheets, organized and maintained multiple client case files
  • Participated and helped develop multiple team projects
  • Interviewed, onboarded and trained new employees across the agency.

Reporter and Editor

Portland Observer/Freelance
07.2014 - 09.2017
    • Staff reporter for legacy media covering local and national news by writing articles, interviewing, photographing, pursuing leads, developing pitches
    • Composed ethical, objective and investigative journalism for both print, online and social media platforms
    • Edited online and print editions
    • Theater and fine art critic for multiple esteemed outlets such as Oregon ArtsWatch, Willamette Week, Oregon Music News, Crixeo
    • Wrote short and long form pieces with a critical eye that also supported the arts ecosystem
    • Reviewed performances around the state and Broadway productions
    • Interviewed local, national and Grammy Award-winning artists.

Education

Arts & Letters -

Portland State University

Skills

  • Writing
  • Editing
  • Research
  • Pitching
  • Trends
  • Marketing
  • Project Management
  • Calculating Risks

Timeline

Operations Manager

Butter Meat Co.
02.2023 - Current

Customer Service Representative

J.N. White Designs
09.2021 - 02.2023

Care Coordinator

211info/Connect Oregon
04.2019 - 09.2021

Reporter and Editor

Portland Observer/Freelance
07.2014 - 09.2017

Arts & Letters -

Portland State University

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Christa McIntyre