Christa Perez-Stricklin
Little Rock ,AR
Summary
Proven Administrative Assistant and Program Coordinator with a track record of enhancing office operations and program success at Pediatrics Plus. Excels in customer service and computer skills, significantly improving client relations and data management. Demonstrated ability to lead teams and streamline processes, achieving over 30% increase in program efficiency.
Overview
19
19
years of professional experience
Work History
Administrative Assistant
Wholesale Electric Supply
08.2023 - 01.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Program Coordinator
Pediatrics Plus
03.2006 - 08.2023
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
Education
JA Fair High School
Little Rock, AR2004
Skills
- Customer service
- Computer skills
- Office administration
- Administrative support
- Time management
- File organization
- Customer and client relations
- Filing
- Scheduling
- Documentation and recordkeeping
- Scheduling and calendar management
- Dedicated team player
- Verbal communication
- Professional and mature
- Mail handling
- Multi-line phone systems
- Employee timesheet processing
- Mail distribution
- Team bonding
Timeline
Administrative Assistant
Wholesale Electric Supply
08.2023 - 01.2025
Program Coordinator
Pediatrics Plus
03.2006 - 08.2023
JA Fair High School
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