Christa Reisinger
Morganfield,KY
Summary
Dynamic Medical Administrative Professional with extensive experience across various healthcare environments. Demonstrates expertise in managing medical records and front-office operations. Committed to enhancing operational efficiency and patient care quality.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Administrative Assistant Instructor
Earle C. Clements Job Corps Academy
Morganfield, KY
09.2023 - 03.2025
- Implemented innovative instructional strategies to enhance student understanding and retention of complex healthcare concepts
- Created and administered assessments to evaluate student progress and identify areas for improvement
- Provided individualized support and guidance to students struggling with course material and relate it to real world scenarios
- Prepared students to take Certifications and acquire primary and secondary credentials
Universal Banker
United Community Bank
Morganfield, KY
12.2022 - 09.2023
- Processed customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments
- Provided exceptional customer service by addressing inquiries, resolving issues, and offering product recommendations
- Managed a high volume of customer interactions while maintaining professionalism and courtesy at all times
Patient Experience Specialist - Team Leader
PROGRESSIVE HEALTH
Henderson, KY
03.2020 - 12.2022
- Managed front desk operations, including scheduling appointments, answering phone calls, and greeting patients
- Verified patient insurance information and collected co-pays for services rendered
- Coordinated referrals to specialists and scheduled follow-up appointments for patients as directed by healthcare providers
- Collaborated with the billing department to ensure accurate coding of procedures for timely reimbursement from insurance companies
Release of Information Specialist
MEDICOPY - METHODIST HOSPITAL
Henderson, KY
09.2016 - 05.2019
- Handled numerous requests for medical record releases in adherence to HIPAA standards.
- Ensured privacy and confidentiality while maintaining an updated database of all released medical records.
- Addressed inquiries from patients, attorneys, insurance companies, and authorized entities regarding request status.
- Instructed new staff on handling sensitive patient information.
Medical Records Clerk
ONCOLOGY HEMATOLOGY ASSOCIATES
Newburgh, IN
12.2005 - 09.2016
- Organized and filed patient information, ensuring confidentiality and compliance with HIPAA regulations
- Created new patient records in electronic health record (EHR) system
- Responded to requests from patients or authorized individuals regarding release of medical records
- Managed the scanning and indexing of paper documents into the electronic health record system
Education
Associate of Science - Medical Assisting
INDIANA BUSINESS COLLEGE
Evansville, INAssociate of Science - Health Information Technology
INDIANA BUSINESS COLLEGE
Evansville, INSkills
- Medical Office Administration
- Experienced in Information Release Processes
- Training new employees and students
- HIPAA compliance
- Referral coordination
- Prior authorization
- Experienced with Microsoft Office Suite
Certification
- Certified Medical Administrative Assistant
- CPR Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceWork from home optionCareer advancementCompany CultureLanguages
English
Native language
Timeline
Medical Administrative Assistant Instructor
Earle C. Clements Job Corps Academy
09.2023 - 03.2025
Universal Banker
United Community Bank
12.2022 - 09.2023
Patient Experience Specialist - Team Leader
PROGRESSIVE HEALTH
03.2020 - 12.2022
Release of Information Specialist
MEDICOPY - METHODIST HOSPITAL
09.2016 - 05.2019
Medical Records Clerk
ONCOLOGY HEMATOLOGY ASSOCIATES
12.2005 - 09.2016
Associate of Science - Medical Assisting
INDIANA BUSINESS COLLEGE
Associate of Science - Health Information Technology
INDIANA BUSINESS COLLEGE
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