Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christa Shadowen

diana,Texas

Summary

Donor Services Technician with Lifeshare Blood Centers, skilled in blood collection techniques and patient confidentiality. Enhanced donor retention through exceptional customer service and rapport-building. Proven ability to manage inventory efficiently while adhering to healthcare regulations, ensuring optimal operational performance and donor satisfaction.

Overview

2
2
years of professional experience

Work History

Donor Services Technician

Lifeshare Blood Centers
02.2025 - 04.2025
  • Assisted with donor recruitment efforts, resulting in an expanded pool of eligible donors.
  • Provided exceptional customer service, resulting in increased satisfaction levels among returning donors.
  • Ensured proper handling of blood samples by following established collection, storage, and transportation procedures.
  • Improved donor retention rates by establishing rapport and addressing concerns promptly.
  • Collaborated with fellow technicians to develop new strategies for enhancing efficiency within daily operations.
  • Managed inventory of supplies, ensuring availability for daily operations while minimizing waste and cost overages.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.

Cashier

Family Dollar
08.2024 - 02.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Babysitter

Neighbors House
06.2023 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

High School Diploma -

New Diana Highschool
Diana, TX
05.2024

Skills

  • Blood collection techniques
  • Patient confidentiality
  • Healthcare regulations
  • Medical history assessment
  • Donor screening
  • Vein identification
  • Donor needs
  • Attention to detail
  • Finger stick method

Timeline

Donor Services Technician

Lifeshare Blood Centers
02.2025 - 04.2025

Cashier

Family Dollar
08.2024 - 02.2025

Babysitter

Neighbors House
06.2023 - 07.2024

High School Diploma -

New Diana Highschool

Similar Profiles

CREATE PROFILE
Christa Shadowen