Jazelle Hercule
Anchorage
Summary
Experienced in donor services technician role. Demonstrated ability to collect, process, and store blood products safely and efficiently. Strong interpersonal skills with focus on providing comfortable environment for donors. Contributed significantly to maintaining inventory levels of blood products.
Overview
4
4
years of professional experience
Work History
Donor Services Technician
Blood Bank Of Alaska
Anchorage
12.2024 - Current
- Assessed donor vital signs during and after procedures to check for fatigue or dizziness.
- Checked hemoglobin levels of individuals prior to blood donation.
- Screened prospective donors by conducting interviews, obtaining medical histories, and measuring vital signs.
- Interacted with patients to gather and record data prior to blood draws.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Offered snacks and beverages to blood and plasma donors to maintain proper sugar levels.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Collected specimen samples and transported to laboratory for processing.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
CAREGIVER
All Ways Caring
Anchorage
01.2023 - 10.2024
- Maintained meticulous records of client health status and care routines.
- Implemented personalized care plans with precision and attention to detail.
- Worked closely with healthcare professionals to coordinate comprehensive care.
- Communicated effectively with families to address concerns and updates.
- Introduced creative activities to enhance clients' cognitive function and emotional well-being.
- Adapted care approaches to meet individual needs.
ONLINE GROCERY PICKUP
Walmart
Anchorage
03.2022 - 09.2024
- Answering phone calls and assisting where needed.
- Streamlined online grocery pickup process, reducing wait times and enhancing customer satisfaction.
- Implemented efficient inventory management system.
HOST
Darden Restaurants
Anchorage
09.2021 - 03.2022
- Welcomed guests, managed reservations, and coordinated seating arrangements, enhancing customer satisfaction and restaurant efficiency.
SALE ASSOCIATE
Gap Inc
Anchorage
04.2021 - 09.2021
- Passionately engaged customers, driving product and credit card sales.
- Demonstrated leadership potential, resulting in offer for advanced position.
Education
High School Diploma -
Alaska Middle College
Anchorage, AK01.2023
Some College (No Degree) -
University of Alaska Anchorage
Anchorage, AKSkills
- Time management
- Problem solving
- Fast learner
- Cash handling
- Goal oriented
- Customer service
- Organization
- Sales
- Phone skills
- Training
- Heavy lifting
- Phlebotomy
- Donor screening
- Blood collection techniques
- Attention to detail
- Team collaboration
- Effective communication
- Leadership qualities
- Phlebotomy expertise
- Appointment scheduling
- Vein identification
- OSHA regulations
Timeline
Donor Services Technician
Blood Bank Of Alaska
12.2024 - Current
CAREGIVER
All Ways Caring
01.2023 - 10.2024
ONLINE GROCERY PICKUP
Walmart
03.2022 - 09.2024
HOST
Darden Restaurants
09.2021 - 03.2022
SALE ASSOCIATE
Gap Inc
04.2021 - 09.2021
High School Diploma -
Alaska Middle College
Some College (No Degree) -
University of Alaska Anchorage